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Note that Netflix's Basic plan is no longer available. If you are already subscribed to this option, you can continue to use it until you cancel or switch plans. With Basic, you are limited to watching Netflix on one device at a time.
As noted in the pricing breakdown, the Standard plan limits you to downloading Netflix content on two devices at once. With a Premium plan, you can download Netflix shows and movies on up to six devices at once. If you have the Standard with ads plan, you can't download at all.
While you can be signed into Netflix on multiple devices, you can only actively watch a stream on the number of screens included in your plan. This means that if you have the two-screen plan, you can still have three people signed into your account on various devices, as long as they aren't all watching at the same time.
The message should show you which devices are streaming Netflix with your account, and what they're watching. Ask these people to stop (via texting them or whatever is easiest) and you'll be clear to stream on your own once they stop. If you think someone is using your Netflix account without your knowledge, we've shown how to find out who is using your Netflix account if it's not immediately apparent.
Separate from the number of screens that you can watch Netflix on at a time, you can also create multiple profiles on your Netflix account. This allows each person that uses the account to have their own personalized recommendations, list of titles they want to watch, subtitle appearances, and similar.
Every Netflix account can have up to five profiles. This doesn't mean that you can watch on each of those profiles at the same time, though. Profiles are a handy way to keep each user's preferences distinct, but the amount of people that can watch Netflix at the same time is still bound by your Netflix plan's screen limit.
It was once common practice to share your Netflix password with other people, allowing everyone to save some money on the service. However, in 2023, Netflix started cracking down on password sharing. Now, the company has restrictions on people outside of your home using your account, so sharing your password with friends or faraway family isn't really an option. Your account is only intended for devices in your home to access the service.
Instead, Netflix now allows you to add an extra member for an additional fee. On the Standard and Premium plans, you can pay $7.99/month per person to add one extra person (Standard) or up to two extra people (Premium). While extra members get their own login information, the account owner pays for their cost. Extra members can only have one Netflix profile, and are limited to watching and downloading on one device at a time.
Consider whether you should share your Netflix account in this way carefully. While it might be cheaper to add a friend to your account, there are potential drawbacks compared to them signing up on their own.
Now you know how many devices can watch Netflix at the same time. In addition to watching on more screens at a time, a higher-tier account provides higher-resolution streaming. Consider upgrading if you have many people in your home who want to watch Netflix at once.
Netflix still works absolutely fine on devices with a direct wired connection to the modem (i.e. my desktop computer) and Netflix stills works fine on devices with a WiFi connection to the modem (2 mobiles phones, a Microsoft Surface tablet).
However on a Sony Android television, a Sony UHD BluRay player, and an Oppo BluRay player, Netflix now gives error NW-2-5 when these devices are connected through the Netgear GS108 switch. (All their other network functions and diagnostics appear to be fine).
If connect the television or either disc player directly to the cable modem, bypassing the GS108 switch, Netflix works fine again.
I'm baffled as to why the Netgear switch has stopped working with Netflix, anyone have any suggestions? (I don't think it has anything that can be configured!)
I have tried switching everything off and back on again, of course
> [...] any devices that are connected to my cable modem [...]
Not a very detailed description of anything. What is your "my cable
modem"? Is it a modem, or a modem+router?
> [...] when these devices are connected through the Netgear GS108
> switch. [...]
"when these devices are connected" _to_ _what_ "through the Netgear
GS108 switch"?
What, exactly, is connected to what, exactly? (Hint: If a device has
multiple Ethernet ports, then "connected to device" is not enough
detail.)
If your (unspecified) "my cable modem" is a modem (not a
modem+router), then you can expect trouble if you connect multiple
devices to it through a network switch. Your (unspecified) cable-TV ISP
service probably allows you one public IP address, which will be granted
to the first of your gizmos which they see. After that, there'll be a
fight over that one address, leaving all but one device unsatisfied.
If your (unspecified) "my cable modem" is a modem+router, then you
should be able to connect many devices to it through a network switch.
> I have tried switching everything off and back on again, [...]
Swell. What _is_ "everything"?
Yeah, but everything worked fine for months until last week. (Which suggests either my ISP pushed out some firmware or config change, I guess, or Netflix changed something at their end...) On the admin dashboard page for the modem, I can see all four devices have been assigned a unique IPv4 address by DHCP.
But also: the ZTE modem, the Netgear GS108 switch, a NAS, my desktop PC, two mobile phones, a Kindle, a television, two BluRay players and a home cinema amp. All of which, when powered back up in a sensible order, appeared to obtain connectivity fine, except that Netflix wouldn't work on the ones going through the GS108 switch.
Netflix is a streaming service with unlimited TV shows, movies, and more. You can watch as much as you want, whenever you want. There's always something new to discover every week made just for you. A Netflix Standard with ads plan is a $6.99/month value.
Max has it all. Stream HBO, iconic series, hit movies, fresh originals, family favorites, breaking news and more. Discover the best entertainment for every mood. Max With Ads plan is a $9.99/month value.
Note: You can only access the perks that are available with your plan.
*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.
Yes. When you have the Netflix & Max (With Ads) $10/month perk, you can upgrade at any time to a Netflix Standard or Premium plan. These don't have ads. The change will be effective immediately. Make the Netflix plan changes by visiting your Netflix Account.*
You'll be charged the difference between the current retail prices of Netflix Standard with ads and the Netflix Standard or Premium plans. The updated charge will appear in the Services & perks section of your Verizon bill.
*You can also visit your Netflix account to change back to the Standard with Ads subscription.
You can get the Netflix & Max (With Ads) perk when you sign up for an eligible mobile phone or home internet plan.
Or when you have an eligible plan, you can add the perk anytime in My Verizon.
Yes. If you have a Netflix plan you can link this subscription to your perk.
When you begin registration, just enter your existing Netflix login credentials to link your existing Netflix account to your perk. Once completed, you will no longer be billed by Netflix.
Contact Netflix directly for any questions about Netflix billing for your existing Netflix account.
After you register your perk subscription, you can access your streaming content by signing in to your Netflix account, on any Netflix capable device, with the login you used when you registered.
Note: Netflix shows are only available on Netflix.
*Netflix is available on many internet-connected devices (e.g., set-top boxes, smart TVs, computers, gaming consoles, smartphones, tablets, etc. For a full list visit the Netflix website.
When you have the Netflix & Max (With Ads) perk you can manage your accounts by visiting your Netflix Account page. There, you can manage your Netflix plan, update login information, set Parental Controls, manage subtitles, language and playback settings and more.
For more information visit the Netflix Help Center.
When you have the Netflix & Max (With Ads) perk you can manage your Max account by visiting the Max Help Center, Account & Sign in.
There, you can change your email, password or name, manage your Max devices, help keep your account secure and more.
If you cancel your Netflix & Max (With Ads) perk during the billing period, you can use your perk until the end of the perk subscription period. The $10 charge for that month isn't refunded or prorated.
Netflix:
If you cancel the Verizon mobile or home internet service your perk is associated with, your perk is canceled. The $10 perk charge isn't refunded. You can use each perk subscription until the end of the perk subscription period, then the perk subscriptions cancel.
Important:
If you connected the wrong Netflix account to your Verizon perk, contact Netflix customer service for help.
You'll need to provide the email address for the Netflix account that's incorrectly linked. To get the email address, visit the My Verizon Services & perks page. Choose the Netflix & Max perk, click Manage, then Get Support with Netflix.
I pulled this chapter together from dozens of sources that were at times somewhat contradictory. Facts on the ground change over time and depend who is telling the story and what audience they're addressing. I tried to create as coherent a narrative as I could. If there are any errors I'd be more than happy to fix them. Keep in mind this article is not a technical deep dive. It's a big picture type article. For example, I don't mention the word microservice even once :-)
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