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Cori Lenon

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Aug 2, 2024, 12:43:27 AM8/2/24

to drenbentkilba

When trying to cast tab or screen, I get the error "Available for specific video sites" while my connected devices are greyed out. I have scoured the community board and every site that discusses this issue, but no solution has worked as of yet. My laptop (currently using to type this) is unable to cast, whereas my phone and second laptop are able to cast successfully.

Hi Jennifer,

Thank you for your suggestions. I have tried all of those in the past per other community posts. Chrome and my casting device (personal laptop) are up to date, and the Chromecast is set up correctly since other devices are able to cast (my other laptop and phone are able to cast, whereas only my personal laptop is not able to cast). I checked the Windows Defender firewall and allowed all apps through the firewall. This device is still unable to cast.

Please advise, thank you.
Caleb

Thanks for getting back to us. Could you please tell us the make and model and the OS version of your laptop? In the meantime, please check this support website article to see if your device meets the requirement to cast from Chrome.

Thanks for the information. Could you please confirm if the issue is happening with all supported Chromecast-enabled sites such as YouTube and Netflix? Also, does your other laptop have the same OS version as the one that you're having issues with? Since the issue is isolated with a specific device, please try to reach out to your laptop's manufacturer and see if there are some settings that need to be checked or updated.

I can confirm this issue persists for other chromecast-enabled sites (youtube, disney+). Typically, there would be a cast button directly on the youtube video player on the site, but I do not see it anymore. Plus, the Cast button on the upper-right of the Chrome browser still displays the message "Available for specific video sites".

Thank you for following up. My casting is still not working. I also have not been able to get a response from my laptop manufacturer yet. Do you have any further advice on what may help to resolve this: e.g. internal device manager setting changes, chrome flags to enable/disable, etc.?

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I recently bought a Samsung UHD TV Smart TV and am using Yamaha receiver with 5.1 surround.
I had to install the optical cable from TV to Yamaha receiver and then set your receiver to
Audio-1 so you can then hear Netflix ! Good Luck

I cannot get any sound through my receiver when using netflix app from my samsung un55f6300. I am using ARC HDMI input and I tried an optical cable to the receiver. Do I need to change any settings on the tv, app or stereo? If anyone can help let me know. My receiver is a denon X400

Great article Eric, I learned a lot, and it was very clear. Method 2 works for me, but I tried method 4 with the ARC capability (tv, receiver, and hdmi cable have the capability), I activated ARC on both the tv and the receiver through the set up menus, kept my receiver on the hdmi channel, and it does not work: I still get the sound from the directv, with the image of the tv app (Netflix, YouTube, etc.) I have no idea why this does not work ?

Also, for other components (cable box, media player and blu ray player), I have a conventional setup where the components are connected to the receiver via HDMI and one HDMI cable goes from the receiver to the video in of the TV. This works well and I want to keep it the same way while being able to do the items above (Netflix and Chromecase on surround sound).

Eric, Is there any problem in using both an HDMI and a digital optical cable to get sound? How does the TV know which cable to use as sound? it seems it is the only way to get sound from my smart TV Apps and my Satellite TV to work on my surround sound. Both are wanting to use the ARC input on the receiver but I only have one ARC input on my receiver. I have a Samsung 7150 smart TV.

My new Samsung Smart TV is connected via HDMI/ARC to my AV Pioneer receiver. The TV can turn ON/OFF the receiver, and the TV can steer the receivers volume.
Problem is, that after turning both products off via the TV remote control, the receiver is turned on by itself the next day!
How is that possible?

Very helpful article. My TV has the HDMI/Arc input which I have connected from TV to cable box. I have digital optical from receiver to cable box. What do I need to do to get sound out of my surround system for the Smart apps. Little confused here.

Thanks alot for the info its simple n straight forward helped me save the hassle of connecting optical cable unnessarily to my first home theatre system denon awr-2200 and tannoy tfx 5.1 + uhd48 samsung tv..

I bought new lg tv version 55uh850t in jan 17. And i have bose home theatre 520 soundtouch system. Now the problem is when i share any video to my tv the sound does not come from my home theatre but when i switch to internal speaker of tv then sound is coming from tv. I have already connected a hdmi cable from tv(arc) to home theatre. But when i am using optical cable then sound is coming through my home theatre. This is the problem with only mobile sharing video to tv. Not with other connection. All are working fine. Pls give me a solution.

Thank you! New Samsung smart TV and relatively new receiver that both had ARC! This solved our app audio issue (we had the tv hdmi in the wrong port) Samsung support was no help, so glad I found your article or tv may have been thrown out the window.

I have ARC input and outputs but can still not get surround sound while watching streaming channels. Receiver was returned and all there tests indicate it was fine, fully operational. Got high speed HMDI cable still no solution. The surround sound works for DVD and cable stations but not for streaming channels, someone say changing settings in the streaming channels. Need help.

This article is fantastic, I could connect my Yamaha RX-V477 to my TV Samsung Q60-R using HDMI ARC cable and ports, therefore my streaming TV services can feed my AV Receiver with Dolby surround sound!!! But it has a trick, you need to try many HDMI cables as possible, the first one was not working as ARC for me, and this is not specified in the cable (ARC compatible or not). I live in Brazil.