Missing diagrams from existing file's tabs

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Sudha Raghavan

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Jul 22, 2024, 5:56:21 PM7/22/24
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I am a consistent user of draw.io for years. 
Recently, I am missing the entire contents from a tab of an existing draw.io file that i have been using for months. the contents have been saved multiple times and the file re-opened.

I am not able to see version history option either. I am on 24.6.4 mac install
This is months of my work notes that I have lost.. making me thinking if I need to switch to another tool
Any help appreciated

Michael Cropper

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Jul 23, 2024, 1:08:52 PM7/23/24
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On your document management system where you saved the file (i.e. Dropbox, SharePoint, Google Drive, whatever) - they usually have change logging enabled so you should be able to find your file and go back to a previous version. It's not really Draw.io's job to manage versions of your file. 

Sudha Raghavan

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Jul 23, 2024, 1:18:08 PM7/23/24
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Appreciate the response
When I used draw.io in my prev company, I used to have  "Revision History" in file menu. 
I don't see that option in my current version. How do I enable it?
That option made me think it is draw.io that is managing version of file. 

Michael Cropper

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Jul 23, 2024, 3:08:28 PM7/23/24
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It's not a feature I've personally used before so not sure. I've just checked my desktop installed version of Draw.io and I can't see that menu item, and I've just checked the online version which also doesn't have that version. On a quick Google I came across this which suggests that it's possible if using Confluence with the Draw.io plugin installed, https://www.drawio.com/doc/faq/confluence-cloud-restore-version

Either way, the previous comment is still the answer you're looking for. 

draw.io Q&A

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Jul 25, 2024, 7:34:50 AM7/25/24
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The revision history dialog is available only when the file is saved to a storage that supports revisioning.
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