Can't export file form draw.io

[khanitta samurjai - ขนิษฐา เสมอใจ]

Dear draw.io

I use drow.io create flow charge.

Please check process export and download file to can't export file.

Result

Best regards,

 

Khanitta Samurjai  (Nook)

System Analyst,Information Technology

Tel: +662 261 2300 ext.1734  Fax: +662 204 0098

E-mail: khani...@ocean.co.th

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[Marija Radovic]

Hi, 

My initial suggestion would be to repeat all the steps in another browser or Incognito mode.

If it doesn't help, could you tell us the steps you performed and also send us a file to test it directly, please?

Note: If the file contains sensitive data, you can attach your diagram to the ticket and send it to sup...@draw.io

or share it with sup...@draw.io via drive.google.com if it is stored in Google drive)

Thanks,

Marija