Google docs import failed

Zachary Chandler

unread,

Sep 19, 2020, 12:02:09 AM9/19/20

to diagrams.net Q&A

When I try to import a draw.io diagram through the Add-ons menu of a google docs I get the error Request failed for https://exp.draw.io returned code 500. Truncated server response: Error! (use muteHttpExceptions option to examine full response)

I have successfully used this in the past. I read that other log-ins to chrome can cause issues so I removed them, as well as deleting cookies and site data.

Anything I should try?

David Benson [diagrams.net]

unread,

Sep 19, 2020, 11:53:07 AM9/19/20

to diagrams.net Q&A

This should now be fixed, thanks for report.

Daniel Crowley

unread,

May 17, 2021, 6:13:51 AM5/17/21

to diagrams.net Q&A

I seem to be getting a very similar error message when doing the same

- Untitled Diagram.drawio: Request failed for https://convert.diagrams.net returned code 500. Truncated server response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/... (use muteHttpExceptions option to examine full response)

david

unread,

May 17, 2021, 8:27:31 AM5/17/21

to diagrams.net Q&A

See https://github.com/jgraph/drawio/issues/2019

Reply all

Reply to author

Forward