Why can't I see my files?

[sanderson]

I've been using draw.io for about a year now, and been very happy with it.  However, all of a sudden I can't see my files in Google Drive anymore with draw.io.  I have a couple of folders full of files that were created in draw.io and saved to that folder from draw.io.  They're all really there, both in Drive and in the folder on my computer, but when I try to open them from draw.io I can't see them.

I can double-click them from my computer and they open properly.

I can right click them in Drive and they open properly.

I can import them from my computer and they open properly.

I can't see them from the draw.io "Open Existing Diagram" dialogue to open them though.

I have tried changing file extensions with no luck.  They open just fine with either .drawio or .html, but they are invisible to draw.io either way.

Yesterday, after seeing the pop-up at the bottom of the screen, I ran the converter to convert them from real-time files, and that didn't help either.  (I don't know why any of them even were real-time files since none of them are older than December of 2017.)

I've verified the extension is connected to Drive, and, as I said, I can right-click and open them from Drive just fine.

I don't know what else to check for.  Anybody able to help me with this one?  It's a hassle to have to go through the extra steps of uploading every time I want to open one of my templates.

Screenshot attached:

Left side is draw.io's "Open Existing Diagram" dialogue with no visible files.  Right side is that same folder in Google Drive with lots of files.

[David Benson]

Do you have any ad blockers active that is blocking the Google picker from searching? Do you have multiple Google accounts logged in in the same browser window?

[sanderson]

Thanks for the reply!

I don't know of any ad blockers.  I know I haven't added anything.  Is there something specific I should look for?

I do have 2 Google accounts linked to my browser, but always have and it always worked before.  I only use one in a window at a time, and the screen shot I shared was taken with only 1 account open in 2 windows side-by-side.  The other account was still linked to the browser, but not open at the time.