lost file after saving in diagrameditor.com! how to retrieve?

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Jacob Correa

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Aug 7, 2021, 8:46:40 PM8/7/21
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I created a diagram flowchart during June & July & tried accessing to continue with a project that got delayed.

I would always save it to my browser and the website would always say it saved to the cloud. I always had ease of access to the file the past 2 months. I believed something may have wiped it out from their servers? Anyway of getting it back?

I checked my history to find any urls I made for it. Latest one I sent to my coworker was late June. Much more progress came in July. 

Please help!
Email me at ja...@becomedistinct.com if you think you can help. It'd be much appreciated!

LINK for early stage of flowchart:
https://viewer.diagrams.net/?highlight=0000ff&edit=_blank&layers=1&nav=1&title=Sales%20Flowchart#R7V1Zd9pIFv41nJ5%2BgKMNAY%2B2YxLPxFnaTrp7XvoUUgGKhYpIhYH%2B9VO3Fm1VBmGDwdPknO6gklQq3fW7Sykt92q2ep%2Bi%2BfSWhDhuOVa4arnvWo5ju5bF%2FoKRtRjxBn0xMEmjUF5UDNxFf2M5KO%2BbLKIQZ5ULKSExjebVwYAkCQ5oZQylKVlWLxuTuPrUOZpgbeAuQLE%2B%2BnsU0qkctdV7wYkPOJpMaf3MCAUPk5QsEvnAhCRYnJkhNY%2B8NJuikCxLQ%2B51y71KCaHi12x1hWOgqyKZuG%2F4xNl8zSlOaJMbPlz%2BcfvZe387HA%2FjENm3f4Z92pazPKJ4IWkhF0vXijj87TBMYrXcy%2BU0ovhujgI4u2TiwMamdBazI5v91BelnoBTilelIbnI95jMME3X7BJ5VtFrXT1cFoxx%2FL4cnJaY4ippQlIaJvnUBVXYD0mYHYjkaERqnxqVXPf4ZHJPXpZ87%2FhU6mpUuqMopRqpaBqhZAJHr0CnQZVOttvV6OQZqNQ%2FFJFsd4vokJROyYQkKP5IyFwS4gemdC29C1pQUiUTXkX0j9LvP2GqTlcevVvJmfnBWh48SdqMLNIAb3gDX7oxlE4w3fSmkoQ4rLgonVMpjhGNHqsea%2B%2BE9w067MfsBS6zOUoqHPF%2FLsB1XQYkJmnLvYA1Tkb%2Fsi3GO%2FZS7PmWbfml3%2F1f4QCIyjx0QttjNIvitbiTTYdmc37SdT32d8qc8xKttfF8Pu1MvAiiEMESUZLtcN8Ux4%2BYRgHcmmD22s%2B6tfE9iOk1sGGRRAEDUoAUdlmtvN1wfUHYjKsAkNW256v8HDcj7UzYETg7T3GbmxN1RYFm2jWuOt1uvqba718LUWC%2FJvD3x%2BuLd0puRilIpDwRMDHNQAZBlBADTSDCWTRJcMgxH5ggslAX%2FJdMiZqGTSIkUEykmYctNhJlcwEcx9EKjMg%2BjKbdrVlNW7ea%2Bdi0Ah%2B7B1Lf3nYXzGDoHH7OVhMA853RfJZ0FhlO%2F6Ioe6hSjSxoHCX4KofdG23iDm7Z8zrdGu36HQP1PAPxvEOhPEujFRjlO3nIkT2zS2%2FLDSn3st0PDU7KDynBLUnyPV4ZUBIMVuibYmb%2B0IhfALSbkyihfHndy1b3HdiCmBkcNhAwamJm4y5BcJkRjy%2FkiVkUhhx4xWiE48vcKF4Jm8ie6475HyNrNgqXpiN5UCuX3CoHhybdaVsdu2%2B5Fe1pS%2BY15o2c%2FQvQpnQJGY8zTDXm5Yt4AaCzNH6egcUZWOwKLJgnGkfpDEQW3g8zGiUT7jOYy2BWbgqvHWMUNoUNTHSjedYgyDoEgHAtv%2B4GXdfgBnt93Q2qsf2HXt0mblChCAYPHvbpFZknVK5QOMbBZs8IB19wGrF3B1P%2BUm%2Bpko9vLGqzTWm8s3U9W9fdrOsFU8sZojwWY8AghXAMz1AUQ8jG1AmYhDlgGKcEjLAI0JjZRZTfEsSLkMd3LIhjYZ91xaQhCeP17tZY2ZcgJotwu3XeR0wy0GISx2CLHZVorcQkCt7tX7P941pj36maY2dna8w4kq7FZD3PUwNitr5jq4FiQn60Lh%2Ft0cA7b9TA6%2BHQ2cCfDfyuBv5mNsNhxCy8Yu89l2Ged4tJwE4IEB2lfCIQGJGkY8FxrC4MKhi8nOYTD0kwDhnlhvOIBgDKc5Rev%2FBmDGYUPeLkF1rMy72PemqSEMqVDPGpHiOkFnZVe%2FawcCpP%2BJqzupzVZTd1gYehCATQhhqwFaJ1JhQkKUnfWdDOgvZCQeMge4NBE4tXr2CheCkkUSLuVg64g7cEuP0q3HZUT00Jbbum2rytIPj%2Bs85eE7S9z2RHqwSuWxuhdQ6jWxUI3W1tBtAvwMqDhlhZzXgiWNntvzITe2Uu2hu5%2BArccJ2T4oZadylyuQHTJZK0JdDnDjW2FTyyX8UidfWypGfKAeThftkq%2BQdrq%2Fp%2FrEs6TTOtjn9S4uyeM63%2FSMBXR2yfyBMhK4yEIknK4oQ1NxxcrEQkG0IEPYr%2B5vM3w2hvpcSt7NReStyO53sVS6y6S59b4l4bbzhcwdvRDQWXGSmXySiTYH4N5o%2F5PuuKSWaULHgKhnBJjWOyBEWYb8DtRyhb%2Bt26m1SQq%2BQj%2FYHBRQ4OhdsbtB6XiKKU4SPI%2FheSRTQioBQjQimZmdSngZbUNYyC373MaEoe8k0FTj5SmsGy%2BtYQ1HjMDIVp5nzjAFwUomyau%2Fl6L1dEsl6HWc0k66AYpbO%2FWDQXPOyJ61ad637PVB%2Fp6Xw%2FXLx2blf9R3rjPadfvs1DkfqWQUlGEV1kyg4X18cko%2FlVxSRFs2rnTbSdDOy6Jis9KunxwNX1WI3tX4%2F1IFEjWd3WQddw1snQGNN1J6kFMzVTavE%2FmvGVodNWd2A27ZqT2Adr9AjUFIC6vsHIHqqn2O01iT8P2BD0CtmV%2FSdNavBT8dd3NNXrVScREbG870W49PHH%2FPe7375NbPT%2Bot2%2F8f8Y3P5ov26Gc5dkwutnOBXXt%2BfUTqs5Wq27nFMbV8PRK73cuhUZ1Z2xA85Yr4mVZxFjtxhiKNWEGcQRj3%2Bfev7GepkY%2B4BR2ioq0bKiDA5cFpUrWCOvi2QYnHg0Freuf0kLcFTEWz8XzHCPo2LDyZKkD%2FnqNy5RH65MDpDhpPy8NdDSmT3Nl3DQq5VY1OBLZNdofxp1lx7FexzB%2Fhhy%2BkaiHa3AYlxNo5a0f0iRrDELT6sq4%2BqAu1yVKWwkz0xdpLIvaN2qZjh54LNEiezC5%2BY0z3CyM2xtzCgaKjtHtYu27dRRdt%2BUyrBVE2B1794ekhn9m9nq8%2FJbTL%2F3ktXyIpsH%2F7nYgswKDbouRg%2BGuu1nWM2O5btVtbN72xTv%2Be2dm%2BxkWRmNpD6aMhpXYz%2BH84eB6C8Pr17EF7Xt%2F0Qc3bnWd84u7qHpFuKRNZYBDHOf4KnYr4%2FC15Z2ugsHCqSHWhAK%2BNZMsUkeLroIArYa%2BmQ0clI%2B1rCdote4l2Iv%2Byk2wbB65MyLs8CehUoFi62ET2WCRfn3axFKFkw%2FKS64WqrXNSGdvuEjBf3d84nfMpx%2BHv3AXHB5yUxCUF7GVM3jUvxRDjfhKQLAwMVTSuGrXxe8A3LIrkiTzgjDhyPCKGNAM6CdADYfDefM6YH2D6Ebd%2FgwYv9DkKeNQdWGU7JsU9KWz2ujNjwLRlBbJCjgFOhYGym1crY5aqdEbClsJU6DtanlnK%2BvZVpF%2BXKv4rn5JxbY8sYxL%2B9No5DhauFdAkDU7IqNfncHQfBcPedvxLxdw15Tb3dtZIcladgoHV%2FkPoF3OIA8zAec4s0yAQmbMGXev%2FM31FyENMA33xiCdIajn9PRT8%2Fp9V1v0PU9H3lhn7F%2BhPr2wAu8sRWw%2FzdgtvtmmT2wes14bYpv9sPrhsBXdYzoAGtUz70t6gNAaSMEq3t935TGFF%2Bose4%2Fg7P9eHP96b7kVsXUWu5PWwJI2w5tO8biU7lSJYeaN%2B%2BYXEo1MEgJ82CinNUe7Em%2B2kpGlGPvGqXLN0jXPopUZlF6GqsfWpSU%2BFht9t%2F13f3N7cX9dRmt5vnpm0%2FfP99cXd%2BdRa2xqDlVUfPMhux1RU1vNvrEAY74cpXYJ50yl5NvrRMpsUUWJTjLWrWvVQg00mlVd38ITv%2BGx8wbJgFcx%2FwlWXb0gkZNFtIpmY0g6fYK%2FdK2X2OP%2BoxguVRt%2Bm6g3TtUEk19veK0Pq%2Fo1b4U5nmv931FM5Ld3FP%2BusnG5xVpOh6DqqV0Y9vqWPnA3tONZmGT1bTtea2j1Y%2FN3Ne%2Frtmc%2B%2BMYry7gm8uHE4GmRZ6O7beqdZ7D5ZtfJgDH2yK1cd0lK3nFPBZPfPBUE2aR9owfb3E3R01vdK1ezaya0EHPkNzoHQwc9J%2FEoU%2FmjLVUZELSGc9rapsOeB5FfG1FoI1ZufNCbQKVDRh5v4RsCJG5xBkKBe7gTRaGLo0Kx8k4RyrzNApEoW9M0lbRnoFXwFreUDFPCQSBMtcplgjdG60ig1Z73jhi9gLMg%2F4U%2BVYVgTTjpM8CIskKJZqzZTwaZNlwp0yv6phtDun24iWi5JFE6iEzAww7%2Ff22fhWDuL4BrA0MIMTp7o5CmmQCnzA4B80G8me2UdKuPm%2BzSg9KZH1bmSCvZ1d43vVtU%2FjUO3IeyNncUfLaaLTfL2ORjrP7F%2BgO2oeyEWBsRyLdk0Iihm1S0piXzHYEQXOGHkv77LLFaBZRqjybbthLt8sNeKPS98u4BfrwNXdlwmWA%2FTDPRswO5krNIh%2FBZg9zR7bR71DSqiYAdkBaR3AdTv1Dla5jglpu39Ytif0MU%2FKU%2F3gXjccZYIAbcBrXBYXveKEOZwfyHyF7rsjEZO2o8B5ZA%2FchFO5Nug%2FbsusdpG6XRV2e7fUG3sCx%2B72GybgDeZP5j%2Ft%2Ff%2F%2BZJj%2B%2Bz9tfb35LrruPXw1dGwwB89ISbKQUql%2FqFFbqZ6EgwHMBY6sK3Nl71GPYIqsxasP2nSpL8uRSuaB7oGSSkeCORvCGhBUGFCfZQjYYotK26eJfBRBWkulDigJ6YsywLW87N%2FJ%2FLaraYv0snSj%2BvSixI6T4B7nc6%2F8B

diagrams.net Q&A

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Aug 8, 2021, 3:18:16 AM8/8/21
to diagrams.net Q&A
That is not our web site, you would need to contact the authors of the site for support.

Jacob Correa

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Aug 9, 2021, 12:09:21 PM8/9/21
to diagrams.net Q&A
Appreciate your response!
I believe the site uses draw.io as their source of function (check image)

when things are saved to browser/via cloud they are usually saved through draw.io's servers, right? 
really hoping I can get this file back hehe

diagrameditor - draw.io.PNG

diagrams.net Q&A

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Aug 9, 2021, 12:18:11 PM8/9/21
to diagrams.net Q&A
Yes, it uses draw.io. Nothing is stored to our servers and we cannot be responsible for a version of the code that someone else deploys. You can only contact the site author.

If users start to tell us that we're responsible for someone else's deployment, the whole project will be very quickly deleted.

Jacob Correa

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Aug 9, 2021, 5:21:46 PM8/9/21
to diagrams.net Q&A
Makes sense, thanks for the clarification. 
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