Draw.io desktop updates wipeout desktop shortcut. Windows can't find app to run it

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Deb Donohoe

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Sep 25, 2023, 5:37:58 PM9/25/23
to draw.io Q&A
This happened the last couple of times: Neither I nor Windows can find draw.io app after an update. Latest update to v21.7.5 wiped it out again. The only way I can get an icon on my desktop is to uninstall, download, and reinstall a new version.

I have an excellent uninstaller program and it did uninstall v21.7.5 but there were still a dozen or more related files peppered all over my drives.

I cleaned up everything, downloaded the latest version, reinstalled, and got a desktop icon. But every time now?

Or must I use the browser version?

THANK YOU FOR MAKING THIS GREAT DIAGRAMMING APP AVAILABLE!!!!!!!!

~ Deb ~

Deb Donohoe

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Sep 27, 2023, 4:15:02 PM9/27/23
to draw.io Q&A
So I tried this again on a different computer with the latest upgrade and it seemed to work fine. Go figure.

~ Deb ~
THANK YOU FOR MAKING THIS GREAT DIAGRAMMING APP AVAILABLE!!!!!!!


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