Unsaved Draft isn't opening

Adam Sellers

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Aug 21, 2025, 7:53:54 AMAug 21

to draw.io Q&A

Hi Team,

I've recently lost a bunch of data from a unscheduled PC restart and upon the next start of the application it prompted me to reload my draft. However, when I go to load this draft nothing seems to happen? I've attempted to attach a video but it says the message is too long.

Is there a workaround for which I can just locate the cached files myself and attempt to open/save them?

Thank you in advance.

draw.io Q&A

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Aug 21, 2025, 8:22:34 AMAug 21

to draw.io Q&A

There should be a .bak file hidden in the the folder where you saved the file that you can recover.

Adam Sellers

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Aug 21, 2025, 9:31:26 AMAug 21

to draw.io Q&A

Hi Team,

I don't think it has saved due to the unexpected restart but the draft preview seems to be accurate.

Screenshot 2025-08-21 142043.png

Adam Sellers

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Aug 28, 2025, 5:21:20 AMAug 28

to draw.io Q&A

Is there any more information I can get regarding recovering a draft that isn't officially saved?

draw.io Q&A

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Aug 30, 2025, 4:00:33 AMAug 30

to draw.io Q&A

Please try updating to 28.1.2

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