Error Closing the app

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Diego Roman

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Jun 28, 2025, 6:32:28 PMJun 28
to draw.io Q&A
Hello,

When I open a file and it's enable auto savem, when I try to close the app this error appears:

Captura de pantalla 2025-06-27 085101.jpg

draw.io Q&A

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Jun 29, 2025, 4:04:14 AMJun 29
to draw.io Q&A

You’re seeing this error because draw.io cannot update its settings file due to a file system or permissions issue.
Try these steps:

  1. Close all draw.io windows.

  2. Go to C:\Users\diego.roman\AppData\Roaming\draw.io and make sure your user can write to this folder.

  3. Delete any config.json.tmp-* files found there.

  4. Temporarily disable antivirus, or try running draw.io as Administrator.

  5. If the problem persists, check for disk errors.

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