Copy and Paste of screen shots from SnagIt stopped working

Paul Weber

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Oct 5, 2020, 7:51:21 PM10/5/20

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Copy and Paste of annotated screen shots from SnagIt to Diagrams.net (13.6.2. desktop version) all the sudden stopped working. I can copy and paste the screen shot into Word, but then when I try to Paste in Diagrams.net I just see a text box of Dimensions.

I have tried restarting Diagrams.net and SnagIt, but that does not address the issue.. How can I make the Paste of an image work again?

David Benson [diagrams.net]

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Oct 6, 2020, 6:26:39 AM10/6/20

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What about on latest desktop version?

Paul Weber

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Oct 6, 2020, 9:45:07 AM10/6/20

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I upgraded to the latest version and then tried it again and got the same error. So I saved the png from SnagIt opened it up and re-snagged it.When I copied and pasted that it worked. It must have been a bad SnagIt image that could copy and paste elsewhere but was not compatible with DrawIO. Thanks David!

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