enrlem genevieve heinriche

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Theo Pontbriand

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Aug 2, 2024, 4:37:36 AM8/2/24

to drasthovesul

So, my daughter who is on the family plan, and lives with me, is away at college so her tv shows up in a different HOUSE, so it WILL NOT SHOW! SO, I pay for Ultra I asked for an extra member account and WAS GOING TO PAY EXTRA because NETFLIX thinks my daughter who goes to college has to have her own account on top of all other college costs. The T-Mobile who i pay over $150 a month already has told me that the service I pay for, THEY CAN'T PROVIDE! AND that I need to get my daughter a SEPERATE ACCOUNT (more money) ON TOP OF THE PLAN I PAY FOR ALREADY! And yes I have screenshots

My daughter lives in my house when she is not at college! I also offered to buy the extra member account for her. TMobile says NO, they say that even though I pay for Ultra and 2 extra Member accounts I can not use them. That is all they say NO REASON, just cant use.

Netflix changed the rules to prevent password sharing outside of the primary residence. This is not something that only affects our T-Mobile Netflix on Us subscription. It affects all Netflix subscriptions.

One of the Netflix rule changes is that accounts paid by a third party (like T-Mobile) are not eligible for additional members. I have no idea why Netflix made that restriction since it makes our Netflix on Us accounts much less valuable. Maybe Netflix wants to eventually eliminate third party accounts, and this is a first step towards that goal.

i could have sworn there was a way you could have out of household people on your account as well. could have sworn it was something additional you had to pay for. but that was on the customer and not TMO to pay for.

The only workaround I can think of that T-Mobile could use would be to create a new Netflix on Us account for each family member that does not reside at the home location full time. That could get expensive for T-Mobile unless the subscriber pays more for these additional accounts than for the primary Netflix on Us account.

scratch that. found it..and you are correct..the TMO paid for one can not have more additions added. only the normal Netflix account can that is paid for by the customer and not part of a promo/3rd party paid for deal.

The account owner will need to purchase an extra member slot, then invite an extra member to use the extra member slot. The extra member must be activated in the same country where the account owner created their account. Extra members cannot be added to Netflix-included packages or third-party billed accounts.

OK I need you to read the restriction again and think about it, my daughter who LIVES WITH ME WHEN NOT AT SCHOOL, AND WHO IS ON THE FAMILY PLAN. Is at college she did not move she is AT SCHOOL! So, the restriction is BS. Then if T-Mobile cannot provide the service. THEN IT IS ILLEGAL FOR THEM TO TAKE MONEY FOR THAT SERVICE!!! Plain and simple so PLEASE RETHINK before this goes to the AG for your company stealing money for a service they can't provide!

pretty much beating a dead horse here..this is on Netflix to figure out.. no one in here can assist with this. its a location issue between the address on the Netflix account and where youre daughter is trying to watch it..that isnt a TMO deal..

None of the people responding to you work for Tmobile or Netflix . To me a non Tmobile employee it's the different IP address your daughter is using is why she can't access Netflix since it's not your IP.

thinking about it now..if shes paying through TMO for her Netflix and not getting the free one but paying outright, thats where the issue is..if she were paying N directly there woulndt be an issue adding someone on. if Netflix is being paid through a 3rd party (TMO would be said 3rd party or at least more than likely being viewed as such) then they cant add anyone.

Whether you subscribed to Netflix Premium through T-Mobile or directly to Netflix makes no difference. Those 4 devices must be in the same home location. When your daughter is at college and accesses Netflix, Netflix is able to determine that she is not at the home address of the account. Netflix considers this to be illegal password sharing.

If it looks like consumer fraud, then it is consumer fraud. I am urging all affected T-Mobile members to file complaints with the FTC.

Read more on my Twitter thread concerning this issue:

Offer subject to change. Receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

Offer subject to change. Receive Netflix Standard with ads while you maintain a qualifying line in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

With Netflix Standard with ads you can watch on up to two devices within a household at the same time. You can upgrade to Netflix Premium and watch on up to four devices in the same household at the same time for the discounted rate of $16, through your T-Mobile bill. Visit this page to upgrade now.

Log into My.T-mobile, select Account, and then select Manage add-ons. On the Manage data and add-ons page, add Netflix in the Services section. T-Mobile pays Netflix directly for you. For customers with an existing Netflix account, it may take one or two Netflix billing cycles for your billing to transfer to T-Mobile.

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As most of the people around us are aware of these two big business giants: NETFLIX and AMAZON, as two different companies who are dealing in a totally different niche. Amazon as an online shopping stop, where we can find anything we want no matter where you are around the globe. While Netflix is an entertainment platform that allows its members to watch TV shows and movies without commercials. And if you think the same then you are completely right! But what if I tell you that what you think of Amazon and Netflix as an independent companies and no link in between is wrong? And Amazon has played a major role in growing Netflix? But how, right?

Alright, now I will try to explain you how they are linked to eachother and why Netflix pays such a huge amount to Amazon. But before we directly jump to Why, there are a few things that you need to understand to get a clearer view of the real-picture!

As of now, we all are aware that these two giants are internet based service providers and have a huge audience around the globe. Both the companies are the best in their niche in almost every possible way! And one of the major factor that plays a massive role in the development of these giants today is the technology they are using. As a customer, ofcourse we usually dont' get into the technical stuffs running behind the scene unless you are tech enthusiast. But rightnow if you have landed here, I suppose you have keen interest in reading, and gaining knowledge about the services that are ruling since past few years! And you dont need to be technical person to understand why Netflix pays so much of amount to Amazon.

So firstly, I would like to clear your idea about Amazon. Amazon has multiple companies and provides multiple services. A few common ones are the amazon app/ webapps that we use for ordering stuffs, Amazon prime which is an entertainment based service and so on. And then there is AWS that is Amazon Web Services, which provides on demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis.