Hikvision 4 Channel Dvr Software Free Download

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Nell Barreto

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Aug 3, 2024, 10:48:10 AM8/3/24

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I have a couple of customers who are experiencing the same problem. The first channel on the phone app says "Failed to connect...Incorrect channel number". All of the other cameras connect on the app. All of the cameras are fine on the NVR as well as from a web browser. I have the systems loaded on my phone with no issues at all.

I have access to local distributor service team will talk and get back. For you also is it on iPhone or Android?. In my case I am able to see the first camera in my Android phone but not able to see on my customers iPhone.

All of the instances have been iphones. however, on those instances, it was only one iphone. Out of three iphones accessing the same system, same network, same time, it is always just one iphone with the issue. And it is only when connecting on the LAN. The missing camera will work when switching that iphone to its LTE connection.

Had this issue again today with two iPhone 6 pluses. This time I deleted the device and re-entered it and it worked! I have tried to delete the app in the past but never just deleted the device in the app. Anxious to try this on the other customers with the same issue. Try this and let me know your results please.

I'm working on a project where I need to interact with a Hikvision camera model DS-TCG405-E through its ISAPI API. Using Postman, I have been able to retrieve information from the camera using the GET method and the /ISAPI/System/deviceInfo endpoint. However, when attempting to make other requests, such as /ISAPI/Traffic/channels//capabilities, where it is mentioned that the in the request URI refers to the ID of the traffic channel, I have been unable to determine how to find this Channel ID.

I have consulted the Hikvision documentation and other available resources, but I have not found a clear way to obtain the Channel ID of the camera. Some online examples use 1 as the traffic channel ID, but it doesn't work for me. Is there any standard or convention for finding the Channel ID of a Hikvision camera using Postman or any other method?