Proshow Producer Evaluation Copy Registration Key
Alacoque Whitchurch
Hi everyone,
Today I found that registration on Proshow Producer was lost. An attempt to enter a registration key has failed. The last update I made on 01/14/2019. The official website of Photodex has long been unavailable. Can anyone comment on this situation?
I have also lost my registration for Pro Show Producer. I was under the impression that we could continue to use all our purchased items from Photodex. I have tried to use my upgrade to Producer and like others, have been told to go to a site for activation that no longer exists. Not happy if I am forced to repurchase my software or forced into a subscription plan not solicited. What other products exist in the marketplace?
Hi Paul, and Anne, I saw a post somewhere that the Photodex server for validating registration numbers has shut down as of 5/31/20. I just opened my program and at first it opened fine but when I checked the registration info the field was blank. The next time I opened the program it said it was in evaluation mode. The saving grace about all this is the shows are still able to be imported into Photopia and be published there.
It's so helpful to know that you can seamlessly import to Photopia. I was having a lot of trouble migrating earlier and thought I'd have to rebuild everything, but I think I'm on the right track now. Phew!
This happened to me yesterday 6/2/20 I had just finished my slideshow in proshow, with 470 photos, when I went to publish it, it wouldn't let me. This made me sick to my stomach, as my customer needs it by this Friday. With a bit more work involved and making sure all the slides and transitions worked, I was finally able to get it to publish in Photopia.
Same problem here. I am a computer science student and I am using Proshow Producer to produce videos to help my fellow students to study under quarantine. Yesterday I tried to publish a video and all of a sudden saw the watermark.
I tried to re-enter my registration details but they are invalid. I paid $200 for the program, and money isn't come easy for me, I am really on a tight budget, and Photodex promised that as long as I have the registration details, I could continue using the program in-definitely.
Members, my friend, who is a former Photodex Support Manager, has let me know that Photodex's activation servers are being swapped, and that activations are not working currently. That is the reason ProShow is not letting you activate/publish your account/show. They are trying to resolve it right now.
Same issue here. I don't think contacting Photodex will help as they announced that they were shutting down in January and directed current (and new users) to Photopia.
I sure hope the issue will be fixed once they swap the servers (see message above) because it would be totally unfair and cause a backlash if ProShow users are not allowed to continue using the software they bought originally. Sure we should pay to upgrade, but ProShow is one of those apps that works great even with the basic features. I should not be forced to switch or upgrade to a newer software.
I am not happy about this at all.... We paid for the ProShow Producer program, should be able to use program, and not have to pay for Photopia. If I did this to my customers, I wouldn't be in business any longer. Will be looking for another alternative when I have time.
Photodex remains a separate company which continues to maintain ownership over their ProShow products and it is our understanding that their activation servers are currently down, or not working properly. While we don't have any specific information regarding when this issue might be resolved, Photodex has previously indicated that they would continue to maintain their activation servers going forward and we haven't received any information to contradict that intention. Despite the current interruption, we expect those servers will begin working again at some point, although of course we can't say when that might occur since those servers are outside of our control.
It is true that this company carries a different name than Photodex. Yet, it is clear that you're continuing Photodex (Please refer to your website, it mentions Photodex name everywhere and to the closure email Photodex sent in January which clearly references to Photopia as Photodex recommendation).
I don't know the exact problem with Photodex's servers, but there is a reason why so many people reaching out to you, to get support to this problem. Since students where I live are still in lockdown, I am using this program to make videos explaining some of the ideas I learn in university. It is my way to make my contribution to the community, and this situation prevents me from continuing with this.
Hi, I upgraded to Proshow Producer 9 in November 2019 and now I can't export my wife's VIRTUAL Kindergarten Graduation that is due this coming Monday because my program is deactivated due to the server being down which now shows a watermark and is unusable. I only use the program about 6 times a year. Just a suggestion, why don't you forward this to a person that has the knowledge to come out with a patch that will keep the program registered without having to rely on a server? Thank you so much.
I'm very frustrated. I am completing a graduation ceremony video for our high school. Got it done in proshow producer, which I've been using for 5 years now. Published it, sent it out to our admin and now changes need to be made. Once I made the changes, I went to republish it. Now it won't republish without a watermark stating its an evaluation. I purchased this and all the upgrades. When I try my old activation keys its says their not recognized. So like other's I decided to go to Photopia director, since it was recommended. Everything moved over just fine, but I can't publish the d*** thing. I needed this, like, yesterday. I have a group of seniors that really need this to boost their moral. I put in a support request, but am waiting to hear back. I have shut off my virus protection during publishing, turned off background running apps, but it will only give me up to the first 8 minutes (its 28 minutes long).
Now that I've entered the registration information, when I export I'm no longer seeing just a watermark, the entire video shows a message: "This software may be in use illegally." And leads me to this unhelpful link: . Anyone else? Has anyone exported successfully?
I searched and found this forum on behalf of a friend who is a long time supporter of Proshow Gold and has paid for every update until the last version. She creates slide shows to entertain seniors and relies of the app to do her work. When it suddenly reverted to a Trial version earlier this week she was understandably very upset and this morning when I told her that the 'validation' servers were now back on line she was relieved. She entered her serial number and the app came back to life.
I have been using computers for many years and have never (or rarely) heard of an app that will 'call home' after a valid registration code has been entered. I can understand that an activation server is needed when doing a re-install ... but not after the app is properly activated!
When Adobe acquired Macromedia they provided perpetual keys to all registered users and those special keys (similar to what beta testers use) would never expire and did not require an activation server to validate them.
I have the same problem that others are having... I can't publish anything after having this program run for years now. I really hate this now... I am not going to sign on to anything else with these people. After paying in good faith that I had ownership of the program that have closed it and stopped it from running. I have a good mind to complain to the BBB and AG of Texas... I have had ProShow Gold for years and now all I see is this program maybe running illegally...REALLY... what's illegal is the company stopping so many people from using their software that they have purchased. I am up-set!!
We're right there with everyone on these ProShow activation issues. Hopefully, they'll get those activation servers working properly again at some point so that everyone who wants to continue working with ProShow can do so. Unfortunately, we don't have any control over their servers / infrastructure.
If you really didn't keep a copy of (or cannot find) your activation key you might consider using a utility such as Belarc Advisor which will show what serial numbers you have associated with the software installed on your computer and it might reveal your Proshow Gold activation key even if the software itself is not properly recognizing it. You could then reactivate it on the now working activation/validation server.
I have reached for hours looking for my registration number I can't find it. I have found email when they there CompuPic and even the exe. file for both ProShow Gold and CompuPic Slidshow but not registration number. I am going to start looking for something else to use... I can not continue on like this. Does many one know of something else?
30 days later it once again returned to the evaluation banner. They still haven't resolved it to my satisfaction. I got around it by reinstalling the software and using the original registration key, which it rejected. I then put in the number 1 and it accepted it! Go figure.
The program is very buggy, a beta version at best and NO WAY worth $400 (or as they list it, $500). And did you know that once your year is up, it will cost $159 a year for any additional upgrades? Unless they do some serious work on this program in the next nine months, it will need upgraded and I'll have to pay for it to do what it should already be doing as a $400 program.
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