sipml5 - call waiting

[Olaf Tomczak]

Hi,

I'm developing a call center agent client app using sipml5 and have a problem with multiple incoming calls. I don't want to receive more calls when one is already in progress. I can't simply reject it, since it would interfere with the call center logic. As far as I know a 486 "Busy Here" response should be sent when a call is in progress and another invite arrives but have no idea how to do it in sipml5 - i don't see any such method in SIPml.Session.Call API. Can you give me a hint what I should do?

Thanks,

Olaf

  

[Mamadou DIOP]

No public API yet but ...

"SIPml.Session.Call" extends “SIPml.Session”

Call http://sipml5.org/docgen/symbols/SIPml.Session.html#reject to hangup the call. By default, we always send “603 busy here” because of code at https://code.google.com/p/sipml5/source/browse/trunk/src/tinySIP/src/dialogs/tsip_dialog_invite__server.js?r=190#398. As you can see, if the action object is filed with the right code and phrase then it’ll be used. The action is created at https://code.google.com/p/sipml5/source/browse/trunk/src/tinySIP/src/api/tsip_api_common.js?r=190#57. Put a breakpoint in this function, call reject() from your html code and check the call stack to understand how to pass the SIP code and phrase from your client

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[Olaf Tomczak]

Thanks Mamadou,

I'll try that.

[Bobby Hakimi]

The current demo does not have multiple lines, can you possibly point me out in the right direction so i can program the demo to support multiple lines?

[Mamadou DIOP]

On Feb 26, 2015, at 5:41 AM, Bobby Hakimi <bhak...@gmail.com> wrote:

The current demo does not have multiple lines, can you possibly point me out in the right direction so i can program the demo to support multiple lines?

our demo will reject incoming call if you have an active one. This is just a demo and supporting multiple lines is straightforward. Please read the documentation.

On Tuesday, December 2, 2014 at 12:26:57 AM UTC-8, Olaf Tomczak wrote:

Hi,

I'm developing a call center agent client app using sipml5 and have a problem with multiple incoming calls. I don't want to receive more calls when one is already in progress. I can't simply reject it, since it would interfere with the call center logic. As far as I know a 486 "Busy Here" response should be sent when a call is in progress and another invite arrives but have no idea how to do it in sipml5 - i don't see any such method in SIPml.Session.Call API. Can you give me a hint what I should do?

Thanks,

Olaf

  

[Kevin Weber]

You say to read the documentation, but there is nothing in the documentation about accepting multiple calls. I am having the issue where if a call is active, (inbound or out) the new incoming call just rings busy. 

I am having the most frustrating time trying to piece through it and make it work.  Any help would be greatly appreciated. 

[John DiSalvo]

Did you ever figure out a solution for receiving multiple calls?