Re: ALPR Enquiry

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Mamadou DIOP

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Apr 19, 2023, 6:15:38 AM4/19/23
to Lim Wen Rong, doubango-ai

Hi,

On 4/19/2023 12:08 PM, Lim Wen Rong wrote:
Hi,
Yesterday i already posted my question in google dev group but dont have any people reply me

So, i ask again from you
  1. I get asterisk from the result, is it after i purchase and put the token then it will be working fine? Below i put the sample result that i get
{"duration":83,"frame_id":4,"plates":[{"car":{"confidence":99.99993,"warpedBox":[52.12874,37.58181,577.5889,37.58181,577.5889,388.8009,52.12874,388.8009]},"confidences":[89.80666,99.11021,91.09354,89.83463,90.02847,90.06487,90.33405,90.2272,89.80666],"text":"VGX420*","warpedBox":[338.9168,251.9765,461.4555,251.9765,461.4555,293.9014,338.9168,293.9014]}]}
The last digit is obfuscated (*) because there is no license data. This has nothing to do with accuracy. We hide the last number. You need a license to remove the restriction.

  1. I saw that there has models folder under assets directory, so is it you guys will give me new file in order to increase accuracy from time to time?
Quote from https://www.doubango.org/pricing.html: "The rights to get the new updates is tied to the support account but for now we don't enforce this rule. We let the license owners get the new updates for free."

  1. I tried to run in linux (centos 7-docker) environment, after i copied the .so required, then i faced this issue will starting, is it only able to run in ubuntu?

Caused by: java.lang.UnsatisfiedLinkError: /data/carpark/aplr/libultimate_alpr-sdk.so: libtensorflow.so.1: cannot open shared object file: No such file or directory
at java.base/jdk.internal.loader.NativeLibraries.load(Native Method) ~[na:na]
at java.base/jdk.internal.loader.NativeLibraries$NativeLibraryImpl.open(NativeLibraries.java:388) ~[na:na]
at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(NativeLibraries.java:232) ~[na:na]
at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(NativeLibraries.java:174) ~[na:na]

Where can i get this libtensorflow.so.1? I tried to download from online & also from the groups post but still not working
Quote from https://github.com/DoubangoTelecom/ultimateALPR-SDK/tree/master/samples/java/recognizer#examples: "Before trying to run the program you'll need to download libtensorflow.so as explained here"

  1. I see the Gold package gt provide 2 month technical support, but what it means?




Sent: Wednesday, March 29, 2023 12:16 PM
To: Lim Wen Rong <wenro...@outlook.com>

Subject: Re: ALPR Enquiry
 

Hi,

Thanks for your interest in our product.

The best way to ask technical questions is via our dev-group: https://groups.google.com/g/doubango-ai

We don't use WhatsApp.

Regards,

On 3/29/2023 5:13 AM, Lim Wen Rong wrote:

Hi,

 

We are doing car park management and need your alpr services. Please WhatsApp me, I have some question want to ask before we purchase

 

Sent from Mail for Windows

 

Lim Wen Rong

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Apr 19, 2023, 6:35:39 AM4/19/23
to doubango-ai
Hi, how about question 4?

Mamadou DIOP

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Apr 19, 2023, 6:41:13 AM4/19/23
to Lim Wen Rong, doubango-ai
Gold is direct technical support via email instead of dev-group (best effort). There is also rights to get updates for new code, but as said in 2, everyone can get updates for free for now.



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Lim Wen Rong

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Apr 25, 2023, 2:20:09 AM4/25/23
to doubango-ai
Thanks for the information.
If we purchase, then we will get v3 or v4? and what is the difference between v3 and v4

Mamadou DIOP

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Apr 25, 2023, 3:12:09 AM4/25/23
to Lim Wen Rong, doubango-ai
There is no v4. Current version is v3.11

Lim Wen Rong

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Apr 25, 2023, 3:15:08 AM4/25/23
to doubango-ai
But based on here, he said currently the online demo is v4. isn't it?

Mamadou DIOP

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Apr 25, 2023, 3:24:54 AM4/25/23
to Lim Wen Rong, doubango-ai
This is from 2021, v4 was released as v3.something 

Lim Wen Rong

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Apr 25, 2023, 3:33:55 AM4/25/23
to doubango-ai
ok, thanks you.

And i still not able to import the libtensorflow.so.1, could you help me? i already follow the github and download from https://doubango.org/deep_learning/libtensorflow_r1.14_cpu_linux_x86-64.tar.gz
error.pnglib.png

Mamadou DIOP

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Apr 25, 2023, 3:52:06 AM4/25/23
to Lim Wen Rong, doubango-ai
and note how LD_LIBRARY path is used to add the folder you're listing to the system path.
Yout issue isn't related to our product. You would have same issue with any other lib if you don't reference the 3rd parties. You should take take to read Java documentation.

Lim Wen Rong

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Apr 25, 2023, 4:14:21 AM4/25/23
to doubango-ai
I am follow this one to add into my java program

it is working fine when i running in window, but after i try to run on docker in CentOS Linux release 8.5.2111 (x86_64) it has show several issue due to i less import some of your .so file, after importing all .so file, then in the end i get this tensorflow issue, then i had based on your previous advice to add in the libtensorflow.so.

I didn't use LD_LIBRARY to set the path is because my java program already set load the libultimate_alpr-sdk.so from my folder, all the so files that come from your github are put in the same folder too.
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