Role: Systems Design Engineer
Location: Santa Clara, CA
Contract
Experience Level: 3 to 6 Years
The Role:
- Data Center Platform
Engineering Group (DPEG) is looking for on-site (mandatory) 1st shift
Systems Design Engineer that can work complex issues/problems as they
arise in the lab or Data Caenter.
- Person will be
responsible for going through a ticketing system to check tickets that
come in during the individuals working hours: debugging SW and HW problems
root causing and fixing said issue.
- As well, person should
be able to monitor the lab/data-center for any issues such as power
outages, network outages, liquid cooling leaks, etc…
- Person should have the
ability to physically install and replace hardware, debug FW and OS issues
especially related to GPUs.
- Knowledge of Data Center
systems that have CPU and GPUs – role requires individual to be technician
and engineer.
Key Responsibilities:
- Work issues through a
JIRA ticket
- Debug platforms/systems;
work ticketing system to ensure priority items are getting attention
- Communicate clearly in
tickets to explain the current state of an issue or systems
- Take direction from
leaders based on priority needs of the business
- Work with partners,
vendors, ODMs, OEMs on issues and ensure clear communication
- Drive continuous
improvement within the organization
Essential Attributes:
- Self driven expertise in
debugging problems and root causing issues
- Ability to quickly
understand and apply specific details to tickets
- Strong communication
skills and ability to work well as part of a team
- Proven track record of
working in a Data Center on complex systems
- Knowledge in JIRA,
scripting, Debug methodologies (BMC, BIOS, GPU)
- Linux skills w/ ability
to do run given automated scripts, look at logs, give updates
- Experience working and
communicating with OEM partners and vendors
Desirable Attributes:
- System level debug
methodologies
- Proficiency with all
standard hardware lab equipment (dediprog, scopes, forklifts, lift tools)
Preferred Experience for Design Reliability Engineer:
- Strong analytical and
problem-solving skills.
- Proven ability to lead
teams and drive issues to resolution.
- Excellent verbal and
written communication skills.