Content Support Specialist ( to support Medicaid Direct and Medicaid Managed Care Training Projects ), 5 Months, Raleigh, NC (Hybrid )

[Ashok Malavathu]

Hi,

 

Please find my direct client job requirement for your consideration.

 

Title:             Content Support Specialist  ( to support Medicaid Direct and Medicaid Managed Care Training Projects )

Location:   Raleigh, NC ( Hybrid )

Duration :  9 Months

Client :        State of North Carolina  

Pay Rate:    $35/hr on C2C

Job Description:

DHHS Division of Health Benefits requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.

No travel is required. This is a Monday-Friday, 8-5 position. The Division of Health Benefits follows a hybrid work model. The client will require 8 days per month onsite. Remote option is available, upon approval, for the selected candidate that may not be local to the Raleigh, NC area.

The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.

DHB prefers experience with following tools: SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.

This position works with: Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.

Skill	Required / Desired	Amount	of Experience

 

Experience in curriculum design and developing training materials for adult learners

Required

3

Years

 

Strong content development skills needed.

Required

3

Years

 

Instructional design and technical knowledge needed

Required

5

Years

 

Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.

Nice to have

3

Years

 

Adobe Articulate 360

Required

3

Years

 

Experience with adult learning practices, principles and procedures in classroom and on-line presentations

Required

3

Years

 

This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.

Required

3

Years

 

Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Required

3

Years

 

If Interested, please provide me below information:

·     Full Name:

·     Email ID:

·     Phone Number:

·     SSN last 4:

·     Address:

·     Availability:

·     Availability for Interview:

·     Visa Status:

·     Passport no:

·     LinkedIn ID:

·     Visa Expiry date (MM/DD/YYYY):

·     Relocation:

·     Rate:

 

Professional Reference :1

·   Full Name :        

·   Company Name :            

·   Title :    

·   Telephone :       

·   Email id :

 

Regards,

 

Ashok. M

Serenity Infotech, Inc.

950 Scales Road, Suwanee, Georgia 30024

Phone:  678 782 2810, 470 238 8687  /  Email: as...@serenityinfotech.com  https://www.serenityinfotech.com/

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