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Position: 1
Role: ServiceNow Functional Consultant
Location: Remote
Visa- GC or US Citizens only
**NOTES- Need candidate with all the 3 certifications**
Certified System Administrator (CSA) certification
Certified Application Developer (CAD) certification
Certified Technical Architect (CTA)
Job Summary:
The Role:
Technical Consultant (TC), ServiceNow Finance & Supply Chain Solutions is a functional and technical expert in the ServiceNow Expert Services Team focused on customer engagement teams – consulting with customers and configuring the growing ServiceNow Finance & Supply Chain (Source-to-Pay) Product Line – which currently includes the Sourcing and Procurement Operations (SPO), Supplier Lifecycle Operations (SLO), and Accounts Payable Operations (APO) Solutions – all with the goal of accelerating and driving customer business outcomes.
What you get to do in this role:
· Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a strong focus on configuration versus customization.
· Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains
· Advise customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes
· Lead customer design workshops focused on ServiceNow Platform and Solution technology
· Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
· Draft more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
· Guide and provide ad-hoc oversight/training for the customer’s future system administrators throughout the engagement
· Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development
· Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
· Develop required integration components (SSO, LDAP, etc.) with multiple systems
· Develop and enhance UI and mobile components using the ServiceNow framework
· Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
· Juggle multiple and complex projects/initiatives
· Promote continuous improvement practices for delivery/engagement materials
· Support specific sales activities when required
· Provid training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
· Up to 50% travel annually, driven by customer needs and internal meetings
In order to be successful in this role, we need someone who has:
· At least 3+ years of configuration/development experience complex, global organizations in the Finance, Supply Chain and/or Source-to-Pay operations/technology departments
· Preferably at least 2+ years of configuring/developing ServiceNow while holding ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, ServiceNow Certified Application Developer (CAD) certification, and Finance & Supply Chain related Solution Accreditations
· Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an Finance, Supply Chain and/or Source-to-Pay organizations, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
· Strong understanding with leading Finance, Supply Chain and/or Source-to-Pay related systems and tools such as SAP ECC, SAP S/4HANA, SAP Ariba, Coupa, Ivalua, Oracle Procurement Cloud, etc.
· Experience with Web Technologies (HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
· Strong programming skills
· Experience in designing & building scalable web services.
· Proficiency in web technologies like XML, REST, and JSON.
· Exceptional debugging, testing, and problem-solving skills.
· Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
· Proven team player and team builder.
Position: 2
Role: Testing engineer/Automation Engineer
Location: Reston, VA - MUST BE LOCAL
Client: BCBS
MOI: In person interview
Visa: USC/GC only
PURPOSE:
Designs, develops/codes,
tests, and documents application programs for computer systems. Works with
appropriate stakeholders to define system scope and objectives. Performs
complex analysis, design, development, testing, and debugging of computer
software ranging from operating system, architecture integration, and software
design to selection of computer systems, language, and/or equipment. Performs
in accordance with established project standards and processes. Breaks down
software requirements and creates highly complex systems.
ESSENTIAL FUNCTIONS:
25% Performs software analysis, including requirements and uses case
development and design. Implements and documents source code to design
specifications. Performs software testing including developing and running
automated unit tests, drafting, and executing structured automated test cases.
Develop and/or analyze interface design documentation. Comply with hardware and
software systems standards and procedures. Build large, distributed, API-driven
systems for tens of thousands of users. Demonstrated experience with front-end
and back-end programing and integration frameworks and tools. Assist in the
estimation of development of application features.
25% Analyzes, debugs, and corrects reported software bugs and enhancements.
Updates user and software documentation. Compile, assess, and report data
results from software testing and analysis
20% Analyzes and implements functional requirements and designs, implements,
and tests software. Performs operations & maintenance (O&M) of existing
systems. Identifies areas for improvement and streamlining.
15% Writes system design and application code documentation. Gathers, analyzes,
and composes technical information. Extend open-source libraries and systems as
necessary to meet the needs of the team.
10% Analyzes data and provides expertise in interpreting results and gathers
and documents technical and functional user requirements and specifications.
5% Participates in regular meetings, providing status on current tasks.
Participates in peer reviews of software development artifacts. Continuous
learning of technologies trends, and best practices.
Qualifications
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education Level: Bachelor's Degree
Education Details: Information Technology or Computer Science
Experience: 3 years software development experience in object-oriented language
In Lieu of Education
In lieu of a bachelor’s degree, an additional 4 years of relevant work
experience is required in addition to the required work experience.
Required Skills::
Seeking a Test Engineer to support the Scrum Team
· Validate ETL processes and MongoDB data changes through testing
· Generate and manage reports using Jira
· Design, develop, and maintain automated test scripts
· Expertise in Selenium and Playwright for automation (Selenium experience is
key, as Playwright is straightforward to learn)
· Develop test strategies (preferred but not mandatory)
· Participate in code reviews and requirements analysis
· Build and manage CI/CD pipelines
· Perform daily API and UI testing
· Strong programming skills in Java;
· Python and experience with AI tools would be an added advantage