.Net Application Support - Louisville, KY(Remote)

[Sid K]

Hi Folks,

We have the below position available, please share suitables profile. 

Position: .Net Application Support

Location:  Louisville, KY(Remote)
Duration: 4 Month Contract
Rate: $45/hr. on C2C (Max)

 

Key Responsibilities:

• Serve as a senior-level support engineer for production .NET-based API applications and integration layers, ensuring high availability and reliability.

• Troubleshoot and resolve complex issues related to API transactions, system performance, and data exchange across healthcare systems.

• Monitor system health using tools like Splunk, Dynatrace, and other observability platforms.

• Manage and triage incidents and service requests via ServiceNow, ensuring timely updates, escalations, and root cause analysis.

• Collaborate with development and product teams to ensure smooth rollouts and post-deployment support of new services or updates.

• Support and monitor interoperability workflows using FHIR, HL7 v2/v3, CCD/C-CDA, and other healthcare data exchange formats.

• Perform advanced SQL Server querying and optimization for root cause analysis, data validation, and performance diagnostics.

• Contribute to the automation of routine operational tasks and playbooks to improve reliability and reduce toil.

• Provide on-call support (on a rotation basis) and participate in incident response planning and disaster recovery testing.

• Ensure compliance with healthcare regulations (e.g., HIPAA, HITRUST) in support operations and logging practices.

 

Required Skills and Qualifications:

• 5+ years of experience in application/integration support for .NET-based APIs and enterprise applications.

• Need to have hands on C#, .Net MVC/.Net core, .Net Web API, Windows services. Azure basics knowledge is required. Should have used any Web API testing tools like Postman, SoapUI, etc.

• Proven experience with SRE practices and principles in production environments.

• Strong hands-on experience with SQL Server: writing and optimizing complex queries, stored procedures, and performance tuning.

• Expertise in Splunk, Dynatrace, or similar observability/monitoring tools.

• Experience using and managing support workflows in ServiceNow.

• Solid understanding of healthcare interoperability standards: FHIR (R4/5), HL7 v2/v3, C-CDA, X12 etc.

• Familiarity with secure transport protocols (e.g., HTTPS, mTLS), authentication standards (OAuth 2.0), and API management (Apigee).

• Understanding of production deployment processes and CI/CD practices.

• Excellent problem-solving and communication skills, with a focus on continuous improvement and root cause elimination.

Thanks
Sid