Hi Vendors,
My Client is looking for a consultant for Salesforce Developer – Telecom / Media position for a Long Term Contract position in Remote.
Position – Salesforce Developer – Telecom / Media
Location – Remote
Type – Contract
Role Overview
We are seeking an experienced Salesforce Developer with 12+ years of Salesforce experience and 5+ years of Telecommunications / Media industry experience preferred.
The ideal candidate will have strong hands-on expertise in Salesforce development, OmniStudio, Omni-Channel, Sales Cloud, Service Cloud, integrations, AI/Agentforce, and CI/CD. The candidate should have experience delivering large-scale, end-to-end Salesforce implementations and supporting complex production environments.
Key Responsibilities & Qualifications
- Demonstrated experience across the full Salesforce development lifecycle, including requirements gathering, technical analysis, solution design, development, testing, deployment, and production support.
- Experience delivering large-scale, end-to-end Salesforce implementations.
- Mandatory hands-on experience with Salesforce OmniStudio and Omni-Channel, including configuration, development, and implementation.
- Strong experience with Sales Cloud and Service Cloud.
- Hands-on experience with OmniStudio components, including:
- OmniScript
- DataRaptor
- FlexCards
- Integration Procedures
- Strong experience with Omni-Channel, including routing, queues, skills-based routing, presence/status configuration, and agent workload management.
- Strong knowledge of Apex, Object-Oriented Programming, Triggers, Visualforce, Lightning Experience, and Lightning Web Components (LWC).
- Experience with Salesforce design patterns, configuration, security, automation, Knowledge, Experience Cloud, Reports, and Dashboards.
- Strong experience designing and developing REST API integrations using MuleSoft, Kafka, or other event-driven integration platforms.
- Experience with Salesforce Agentforce and/or AI technologies, including AI-powered agents, generative AI, prompt engineering, AI automation, and integration of AI services with Salesforce.
- Understanding of responsible AI practices, AI security, data grounding, and Salesforce AI capabilities is a plus.
- Experience designing scalable, secure, maintainable, and high-performance Salesforce solutions.
- Hands-on experience establishing CI/CD and Salesforce deployment pipelines using Git, Copado, or similar tools.
- Proficiency with Jira, Git, VS Code, and Agile/Scrum methodologies.
- Strong experience with Salesforce testing, debugging, performance optimization, governor limits, bulkification, and asynchronous Apex.
- Experience supporting Salesforce production environments and resolving complex technical issues.
- Strong communication, problem-solving, technical design, architecture, and collaboration skills.
Preferred Certifications
- Salesforce Platform Developer I / II
- Salesforce Industries / OmniStudio
- Salesforce Service Cloud
- Salesforce AI / Agentforce Certifications
Industry Experience
Telecommunications / Media industry experience is strongly preferred.
Best Regards
Rohit Kumar (Sr.Technical Recruiter)
Intellisoft Technologies Inc.
roh...@intellisofttech.com| www.intellisofttech.com