Changed site name, now content cannot be added to pages!

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Shane

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Mar 3, 2021, 1:05:04 PM3/3/21
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Hey y'all,

So this is a mind boggler to me. I just changed the site name from "default" to our domain "stackpath.com" and now no content can be added to pages. In fact some pages that had content are now blank entirely.

This is a huge issue. Anyone know what the deal is?

Stefan Schinkel

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Mar 3, 2021, 1:08:57 PM3/3/21
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Shane,
What did you change exactly and where?



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Shane

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Mar 3, 2021, 1:10:12 PM3/3/21
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I changed the hostname:
Screen Shot 2021-03-03 at 12.09.42 PM.png

Stefan Schinkel

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Mar 3, 2021, 1:11:49 PM3/3/21
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Ok, and your DNS is already pointing to your dotCMS Cloud instance?

Shane

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Mar 3, 2021, 1:12:58 PM3/3/21
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No sir. We are still accessing it via the AWS link.

Stefan Schinkel

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Mar 3, 2021, 1:19:56 PM3/3/21
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And can you share the full properties of your host? And do you have multiple posts defaul yet?

Shane

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Mar 3, 2021, 1:23:09 PM3/3/21
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Sure thing:

On the host itself, these are the only items with anything filled in:
Screen Shot 2021-03-03 at 12.20.39 PM.png

The history of the host:
Screen Shot 2021-03-03 at 12.21.04 PM.png

The main sites screen:
Screen Shot 2021-03-03 at 12.21.26 PM.png

Shane

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Mar 3, 2021, 1:24:29 PM3/3/21
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I cleared all cache and reindexed the site as well.
No other hosts in the CMS.

Shane

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Mar 3, 2021, 2:04:10 PM3/3/21
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Screenshare of the content unable to be added. 

Shane

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Mar 3, 2021, 2:04:16 PM3/3/21
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Falzone, Chris

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Mar 4, 2021, 8:10:55 AM3/4/21
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Any errors in the logs for dotCMS?
Any errors in the Browser's Javascript console?
Do you have something in template's code parsing VTLs that still references the old host name? e.g. //default/path/to/code.vtl
One thing I didn't see you do was save the page before switching to preview mode.  

That's all that coming off the top of my head.



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Shane

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Mar 4, 2021, 9:40:33 AM3/4/21
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Currently the official word from support is: "Don't do that, please revert the name change" 

Doing that has now caused some sort of permissions weirdness that the front end in inaccessible by anonymous or logged in users. Waiting on support now.

Nathan Keiter

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Mar 4, 2021, 9:55:55 AM3/4/21
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When creating your website on dotCMS, I think the preferred course of action would be to create a new site, populate it with your content, and then assign that new site default host status when it's ready. Once that is done you can deactivate the demo site.

Nathan I. Keiter | Lead Network Applications Programmer | I.D.E.A Council Member
Gettysburg College | Information Technology | DataSystems
Campus Box 2453 | 300 North Washington Street | Gettysburg, PA 17325
Phone: 717.337.6993
https://www.gettysburg.edu<https://www.gettysburg.edu/>
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From: 'Shane' via dotCMS User Group <dot...@googlegroups.com>
Sent: Thursday, March 4, 2021 9:40 AM
To: dotCMS User Group
Subject: Re: [dotcms] Changed site name, now content cannot be added to pages!

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Currently the official word from support is: "Don't do that, please revert the name change"

Doing that has now caused some sort of permissions weirdness that the front end in inaccessible by anonymous or logged in users. Waiting on support now.

On Thursday, March 4, 2021 at 7:10:55 AM UTC-6 Chris Falzone wrote:
Any errors in the logs for dotCMS?
Any errors in the Browser's Javascript console?
Do you have something in template's code parsing VTLs that still references the old host name? e.g. //default/path/to/code.vtl
One thing I didn't see you do was save the page before switching to preview mode.

That's all that coming off the top of my head.

On Wed, Mar 3, 2021 at 2:04 PM 'Shane' via dotCMS User Group <dot...@googlegroups.com> wrote:
https://www.youtube.com/watch?v=8-wWP1h8aak


On Wednesday, March 3, 2021 at 1:04:10 PM UTC-6 Shane wrote:
Screenshare of the content unable to be added.

On Wednesday, March 3, 2021 at 12:24:29 PM UTC-6 Shane wrote:
I cleared all cache and reindexed the site as well.
No other hosts in the CMS.

On Wednesday, March 3, 2021 at 12:23:09 PM UTC-6 Shane wrote:
Sure thing:

On the host itself, these are the only items with anything filled in:
[Screen Shot 2021-03-03 at 12.20.39 PM.png]

The history of the host:
[Screen Shot 2021-03-03 at 12.21.04 PM.png]

The main sites screen:
[Screen Shot 2021-03-03 at 12.21.26 PM.png]
On Wednesday, March 3, 2021 at 12:19:56 PM UTC-6 Stefan Schinkel wrote:
And can you share the full properties of your host? And do you have multiple posts defaul yet?

On Wed, Mar 3, 2021 at 2:13 PM 'Shane' via dotCMS User Group <dot...@googlegroups.com> wrote:
No sir. We are still accessing it via the AWS link.

On Wednesday, March 3, 2021 at 12:11:49 PM UTC-6 Stefan Schinkel wrote:
Ok, and your DNS is already pointing to your dotCMS Cloud instance?

On Wed, Mar 3, 2021 at 2:10 PM 'Shane' via dotCMS User Group <dot...@googlegroups.com> wrote:
I changed the hostname:
[Screen Shot 2021-03-03 at 12.09.42 PM.png]

On Wednesday, March 3, 2021 at 12:08:57 PM UTC-6 Stefan Schinkel wrote:
Shane,
What did you change exactly and where?



On Wed, Mar 3, 2021 at 2:05 PM 'Shane' via dotCMS User Group <dot...@googlegroups.com> wrote:
Hey y'all,

So this is a mind boggler to me. I just changed the site name from "default" to our domain "stackpath.com<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fstackpath.com&c=E,1,OLoycbCKv3OBVl5m0ZQJbmvo16cCYhWtEV4iGKAetJ-9HSpdi18hIuHzC9vNpiyJdNJzIUv_yD7vPuvmmYKStoUKql7crXRgsuQT_vF3dTaaK_fZic_g&typo=1>" and now no content can be added to pages. In fact some pages that had content are now blank entirely.

This is a huge issue. Anyone know what the deal is?

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