docuemnts4j conversion fails - The input file seems to be corrupt

[male...@gmail.com]

hi,

i only have this problem while running the code in servlet under tomcat 9.

if i run the program via cmd there would be no issues and the PDF file generates successfully.

the stack trace is as follows:

N.B. file is not corrupted and can be generated as PDF using cmd.

documents4j.job.LocalConverter.<init> The documents4j local converter has started successfully
30-Jun-2020 13:05:56.264 INFO [pool-3-thread-1] com.documents4j.conversion.msoffice.AbstractMicrosoftOfficeBridge.doStartConversion Requested conversion from C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\stock\batimp\FICHE_TECHNIQUE_BAT20200045.docx (application/vnd.openxmlformats-officedocument.wordprocessingml.document) to C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\stock\batimp\FICHE_TECHNIQUE_BAT20200045.pdf (application/pdf)
java.util.concurrent.ExecutionException: Could not complete conversion
        at com.documents4j.job.FailedConversionFuture.get(FailedConversionFuture.java:35)
        at com.documents4j.job.FailedConversionFuture.get(FailedConversionFuture.java:10)
        at com.documents4j.job.AbstractFutureWrappingPriorityFuture.get(AbstractFutureWrappingPriorityFuture.java:205)
        at com.documents4j.job.AbstractFutureWrappingPriorityFuture.get(AbstractFutureWrappingPriorityFuture.java:10)
        at downloadbatimp.doGet(downloadbatimp.java:143)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:634)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1590)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.base/java.lang.Thread.run(Thread.java:832)
Caused by: com.documents4j.throwables.ConversionInputException: The input file seems to be corrupt
        at com.documents4j.util.Reaction$ConversionInputExceptionBuilder.make(Reaction.java:159)
        at com.documents4j.util.Reaction$ExceptionalReaction.apply(Reaction.java:75)
        at com.documents4j.conversion.ExternalConverterScriptResult.resolve(ExternalConverterScriptResult.java:70)
        at com.documents4j.conversion.ProcessFutureWrapper.evaluateExitValue(ProcessFutureWrapper.java:48)
        at com.documents4j.conversion.ProcessFutureWrapper.get(ProcessFutureWrapper.java:36)
        at com.documents4j.conversion.ProcessFutureWrapper.get(ProcessFutureWrapper.java:11)
        at com.documents4j.job.AbstractFutureWrappingPriorityFuture.run(AbstractFutureWrappingPriorityFuture.java:78)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)

[Rafael Winterhalter]

Are you running Tomcat from a special user? Maybe the user runs headless and you'd need to create several folders to get things going. It's described on documents4j under "running documents4j as a server".

Best regards, Rafael

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[mohamad aleywan]

hi,

I am running tomcat as "local system account";

can you point me where the documentation is to try fixing this please?

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[Rafael Winterhalter]

Check

Running documents4j application as Windows service

on documents4j.com, the main page.

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[mohamad aleywan]

hi Rafael,

i tried everything with no luck.

still cannot understand why executing the script under cmd works but not with tomcat

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