RTF to PDF conversion fails

[Tejas N]

I am using documents4j to convert RTF file to PDF. On the local instance, the conversion works fine when the java application is running on a local Tomcat server.

But the same application when deployed on the production server which runs IBM Weblogic server, there we are getting the following error and the conversion does not happen 

2023-02-13 08:47:22.199 DEBUG [WebContainer : 14] [org.zeroturnaround.exec.MessageLoggers$3.message(MessageLoggers.java:41)] - Executing [cmd, /S, /C, ""D:\StgAppDetails\aeme-chargeback-be\upload\word_start1300734634.vbs""] in D:\StgAppDetails\aeme-chargeback-be\upload.
2023-02-13 08:47:22.212 DEBUG [WebContainer : 14] [org.zeroturnaround.exec.MessageLoggers$3.message(MessageLoggers.java:41)] - Started java.lang.ProcessImpl@bac7fce1
2023-02-13 08:47:22.536 DEBUG [WaitForProcess-java.lang.ProcessImpl@bac7fce1] [org.zeroturnaround.exec.MessageLoggers$3.message(MessageLoggers.java:41)] - java.lang.ProcessImpl@bac7fce1 stopped with exit code 3
2023-02-13 08:47:22.538 INFO [WebContainer : 14] [com.documents4j.conversion.msoffice.MicrosoftWordBridge.startUp(MicrosoftWordBridge.java:45)] - From-Microsoft-Word-Converter was started successfully
2023-02-13 08:47:22.539 INFO [WebContainer : 14] [com.documents4j.job.LocalConverter.<init>(LocalConverter.java:53)] - The documents4j local converter has started successfully
2023-02-13 08:47:22.544 INFO [pool-2861-thread-1] [com.documents4j.conversion.msoffice.AbstractMicrosoftOfficeBridge.doStartConversion(AbstractMicrosoftOfficeBridge.java:63)] - Requested conversion from D:\StgAppDetails\aeme-chargeback-be\upload\6d027157-baf7-405e-a290-c554965bf93d\temp1 (application/rtf) to D:\StgAppDetails\aeme-chargeback-be\upload\6d027157-baf7-405e-a290-c554965bf93d\temp2 (application/pdf)
2023-02-13 08:47:22.545 DEBUG [pool-2861-thread-1] [org.zeroturnaround.exec.MessageLoggers$3.message(MessageLoggers.java:41)] - Executing [cmd, /S, /C, ""D:\StgAppDetails\aeme-chargeback-be\upload\word_convert1788309140.vbs" "D:\StgAppDetails\aeme-chargeback-be\upload\6d027157-baf7-405e-a290-c554965bf93d\temp1" "D:\StgAppDetails\aeme-chargeback-be\upload\6d027157-baf7-405e-a290-c554965bf93d\temp2" "17""] in D:\StgAppDetails\aeme-chargeback-be\upload.
2023-02-13 08:47:22.558 DEBUG [pool-2861-thread-1] [org.zeroturnaround.exec.MessageLoggers$3.message(MessageLoggers.java:41)] - Started java.lang.ProcessImpl@53752b45
2023-02-13 08:47:22.927 DEBUG [pool-2862-thread-1] [org.zeroturnaround.exec.MessageLoggers$3.message(MessageLoggers.java:41)] - java.lang.ProcessImpl@53752b45 stopped with exit code -2

What might be the issue here? Thanks.