Safe & Caring Puppy Delivery Process

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RoverPetMarketplace

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Nov 14, 2025, 7:35:28 PMNov 14
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Here is a clear, safe, and professional delivery process for a client receiving her baby puppy. It can be used by breeders, pet transport services, or written as a story-style walkthrough—this version blends gentle narrative with proper safety steps:
🐾 Safe & Caring Puppy Delivery Process
1. Pre-Delivery Health Check
Before the puppy leaves the breeder or foster home, a full wellness check is completed by a licensed veterinarian.
This includes:
A basic physical exam
Verification of first vaccines (if age-appropriate)
Deworming confirmation
Temperature, hydration, and behavior check
Issuing a health certificate for travel
The puppy is only cleared for delivery if completely healthy.
2. Preparing the Puppy for Travel
To ensure comfort and safety during transport:
The puppy is placed in a clean, soft travel crate with good ventilation.
A puppy-safe blanket carrying familiar scents reduces anxiety.
A small chew toy is added for comfort.
The puppy is fed 2–3 hours before travel to avoid motion sickness.
Water is offered right before departure.
3. Safe Transport to the Client
Whether transported by a professional driver or the breeder themselves, the puppy’s well-being comes first:
The crate is secured in the vehicle—never sliding or tipping.
Temperature is kept stable (around 68–75°F / 20–24°C).
Quiet, gentle driving is maintained.
The puppy is checked every 20–30 minutes for comfort, stress, or signs of overheating/cold.
4. Client Notification and Arrival
When the delivery team is 10–15 minutes away, the client receives a message so they can prepare a quiet, indoor space.
Upon arrival:
The handler greets the client calmly.
The puppy is gently carried inside in the crate to reduce overstimulation.
The environment is kept calm—no loud voices, no sudden touching.
5. Safe Handover Process
The handler slowly opens the crate and lets the puppy come out at its own pace.
Then they go over all essential items:
Vaccine/health records
Feeding schedule
Food the puppy is currently eating
Basic care instructions
Emergency contact information
The handler observes to ensure the puppy is settling comfortably with the new owner.
6. First Contact With the Client
The client is encouraged to:
Sit on the floor so the puppy feels safe
Offer a hand for the puppy to sniff
Speak softly
Avoid sudden or overwhelming affection at first
Allow bonding naturally
This helps the puppy feel secure and trust its new human right away.
7. Final Safety Instructions
Before leaving, the handler reminds the new owner about:
Safe feeding portions
The importance of not taking the puppy to public places until fully vaccinated
How to monitor for stress, dehydration, or diarrhea after travel
Setting up a warm, quiet sleeping area
8. Follow-Up After Delivery
Within 24–48 hours, the breeder or transport service contacts the client to ensure:
The puppy is eating
The puppy is playful and adapting
No health concerns have arisen
The client feels confident and supported
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