do want beta 5 - requested account but didn't get an e-mail

8 views
Skip to first unread message

Kevin J. Wangler

unread,
Dec 5, 2012, 12:40:58 PM12/5/12
to do-...@googlegroups.com
I thought I'd try out the "Request an Account" button on the main login page, so I filled it out as though I were a new user and made my request. But I (the admin) didn't get an e-mail asking me to approve/deny the request. How can I troubleshoot this? (I assume it's working for everyone else out there...?)

/Kevin

Kevin J. Wangler

unread,
Dec 5, 2012, 12:52:19 PM12/5/12
to do-...@googlegroups.com
Looks like the "I forgot my password" e-mail worked fine, so it's just the new account requests not working. I went ahead and filed a bug request in Google Code.

Aaron Eiche

unread,
Dec 5, 2012, 12:58:33 PM12/5/12
to do-...@googlegroups.com
Is your "Email Messages" setting checked in your user settings? The system doesn't force an email sent to the admin in the case, only if the option has been set. In the case of the password, an email is set regardless of setting to the user.

Kevin J. Wangler

unread,
Dec 5, 2012, 1:00:15 PM12/5/12
to do-...@googlegroups.com
Yes, it's set.

Aaron Eiche

unread,
Dec 5, 2012, 1:10:48 PM12/5/12
to do-...@googlegroups.com
Hmm. You can check your php error log. If there was an issue with the query that gets admin information it should show up there.

Kevin J. Wangler

unread,
Dec 5, 2012, 1:18:33 PM12/5/12
to do-...@googlegroups.com
Here are the relevant error_log entries (I stripped out the timestamp and IP address from each, for aesthetics and privacy):

There are more, but I think they're dupes:

PHP Notice:  Undefined index: includeReceived in /home/envail/www/dowant/wishlist.class.php on line 14, referer: http://wishlist.envail.com/
PHP Warning:  mysql_fetch_assoc() expects parameter 1 to be resource, boolean given in /home/envail/www/dowant/db.class.php on line 43, referer: http://wishlist.envail.com/
PHP Notice:  Undefined variable: assocData in /home/envail/www/dowant/db.class.php on line 52, referer: http://wishlist.envail.com/
PHP Notice:  Undefined variable: assocData in /home/envail/www/dowant/db.class.php on line 52, referer: http://wishlist.envail.com/
Undefined index: approved in /home/envail/www/dowant/user.class.php on line 216, referer: http://wishlist.envail.com/
Undefined index: admin in /home/envail/www/dowant/user.class.php on line 217, referer: http://wishlist.envail.com/
PHP Notice:  Undefined index: admin in /home/envail/www/dowant/index.php on line 895, referer: http://wishlist.envail.com/
PHP Notice:  Undefined index: includeReceived in /home/envail/www/dowant/wishlist.class.php on line 14, referer: http://wishlist.envail.com/
PHP Notice:  Undefined variable: assocData in /home/envail/www/dowant/db.class.php on line 52, referer: http://wishlist.envail.com/
Reply all
Reply to author
Forward
0 new messages