Blank page: Install with RPM on Rocky 8 edition

keffa diomande

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May 21, 2024, 8:39:18 AMMay 21

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Hello

hope we get reply this time

i have this error after intallation, can you advice

Uncaught (in promise)

Object { url: "http://49.13.234.92/api_dnl/v1/public/has_user", ok: false, status: 404, statusText: "Not Found", headers: {…}, body: '<html>\r\n<head><title>404 Not Found</title></head>\r\n<body bgcolor="white">\r\n<center><h1>404 Not Found</h1></center>\r\n<hr><center>nginx/1.14.1</center>\r\n</body>\r\n</html>\r\n', bodyText: '<html>\r\n<head><title>404 Not Found</title></head>\r\n<body bgcolor="white">\r\n<center><h1>404 Not Found</h1></center>\r\n<hr><center>nginx/1.14.1</center>\r\n</body>\r\n</html>\r\n' }

2

GEThttp://49.13.234.92/api_dnl/v1/config/export/public/null

keffa diomande

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May 21, 2024, 12:07:16 PMMay 21

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Pradeep Patidar

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May 22, 2024, 8:45:30 AMMay 22

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Hello,

It seems there is some misconfiguration in your installation.

you can troubleshoot your installation, please check the below doc it will help you to fix your installation misconfiguration.

https://cookbook.denovolab.com/installation/troubleshoot-your-installation

Thanks and Regards,

DNL Support

keffa diomande

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May 22, 2024, 5:19:35 PMMay 22

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Hello Pradeep

SELinux are correct (permissive ) , my ip exist in /opt/denovo_v6/dnl_softswitch/conf ( lnr and licence section ).

Error i got in Nginx log:

2024/05/22 21:13:41 [error] 13773#0: *23 connect() failed (111: Connection refused) while connecting to upstream, client: 160.155.249.176, server: localhost, request: "GET /api_dnl/v1/config/system/public HTTP/1.1", upstream: "http://[::1]:8000/api_dnl/v1/config/system/public", host: "49.13.234.92", referrer: "http://49.13.234.92/"

thank you for your reply

keffa diomande

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May 22, 2024, 5:41:50 PMMay 22

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tcp 0 0 127.0.0.1:8000 0.0.0.0:* LISTEN

i think application listening on port 8000 doesn't accept foreign request, what do you think ?

Pradeep Patidar

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May 24, 2024, 10:33:52 AMMay 24

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Hello,

It might be that the API is not fully loaded, Also we don't know your API status and what are API log messages.