Tcl Roku Tv Download Spectrum App

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Angelo Dearring

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Jan 17, 2024, 8:44:32 AM1/17/24
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We have 2 Roku's. 1 upstairs in our bedroom that we watch mostly at night; and 1 in our family room that we watch more frequently. The one in our bedroom last night would NOT let me move passed the spinning wheel of death when I tried to reach the guide. I turned it on to the home page, moved over to the Spectrum app and clicked OK. The spectrum app came on just fine displaying the local news. When I hit the right arrow button to bring up the Guide, I would just get the spinning wheel. I unplugged everything and plugged it back in, waiting between 30 - 60 seconds before restoring power. Tried the guide again and just got the spinning wheel. (I did this a total of 3 times) I updated to the latest software version and tried it again. Same result. Does anyone have any suggestions or encountered a similar situation? What did you do to fix it?

tcl roku tv download spectrum app

Had this happen to all of ours last night after the roku stick updated. Left each of them on the home screen for about 30 minutes and when i retried the spectrum app again it pulled up a eula to agree to. After that it worked fine. Hope this helps

I am seeing the same thing. it happened tonight at 7:10 to me. This is not an internet issue I have looked at my throughput on my router and there is no drop in service and my tv is connected via ethernet. This seems to have started with the latest release 11/17/2023 build date. I have seen this some additional times beyond the 7:10 times also. This is most definitely a Spectrum bug in the app. It does not act like connection errors. I even tested this by disconnecting my tv from ethernet and also testing disconnecting my modem, both of these tests produced connection errors but did not make the spectrum app go black. I have also reinstalled the spectrum app, hard reset the roku tv and did a full factory reset on the roku tv.

Trying to help my son at college. Brand new Roku TV with spectrum community Wi-Fi at his apartment. The TV will connect to the Wi-Fi for initial setup and update of software. However after the TV is setup, it will not stay connected to the Wi-Fi. I can even go through the network test, it says it's connected, then I go to status and it's not connected. Apps will not open bc it says it's not connected.

Since spectrum updated their tv app. Everyday I have to sign into this app to use it on 2 different Roku sticks , they say it's a modem BUT every other streaming app under the sun but spectrums work fine, so I can't believe that solution at all

When trying to stream Spectrum TV app using my roku device, it freezes up after a few seconds. Spectrum TV says they are aware of the issue, roku tells me they are working with Specturm regarding the app interface with roku...however, one member of the roku community says their Spectrum tv app service folks says the issue is with netgear not the spectrum app. Any one have a similar issue?

It`s been more than nine months since this issue began harassing charter subscribers with Roku devices. However, neither provider did anything to resolve the conflict. I just bought a TV with Roku just so I can stream the spectrum. I also bought one like Christmas for someone so they could do the same. Now I`m finding out that we can`t even use it for that. I honestly discuss if I can return my television and the present. As a customer, I find this very frustrating. Roku just lost a customer. While both sides often say they are trying to reach a mutual agreement, there is always a constant blame game with paying customers stuck in between. After an eight-month absence from the Roku Channel Store, Charter`s Spectrum TV app is once again available for download for Spectrum TV cable customers. The app allows subscribers to Spectrum TV cable, live TV channels, and on-demand shows to stream through Roku devices without the need for a separate cable set-top box. Neither company has given more details about the deal, but Roku has already seen similar support disputes, even with some of the biggest streaming players.

We are having the same problem with all 3 of our tvs. Tried literally everything roku has suggested with nothing working. I'm beyond irritated at this point, it has absolutely nothing to do with the wifi and everything to do with rokus end. Currently 3 other people I know in my area are also having the exact same problem with their roku tv.

We have 2 Rokus, 1 on our family room TV and 1 on the TV in our bedroom. The one downstairs in the family room recognizes me when I turn to the Spectrum TV app.......the one upstairs however, just started asking me for my user name and password when I choose the Spectrum TV app. (it never used to do this) So I go to enter my user name and password (for My Spectrum), it tells me that the information I provided does not match what they have on file? I click OK, and then it tells me that Spectrum TV app is not available on Roku. Now we've been watching this app for nearly 2 years with no issues. Why all of sudden did it kick me off? I do NOT want to uninstall the app and reinstall it for fear that I won't be able to access it again. I checked the Roku software and it's recently been updated, I have tried rebooting the router, the modem, the Roku and the TV on many occasions. Can someone help me understand how and why this has happened? Is anyone else experiencing similar issues? I am trying to schedule a spectrum tech to come out and troubleshoot.

Talked to spectrum and they said I must be on the same home network.Why would i use roku at home when i have cable tv there.The roku ad implies you can watch spectrum anywhere.Calling spectrum is useless

Pixelation with spectrum streaming, but lately only with commercials, especially spectrum commercials or disney commercials, lol Sometimes have to shut down roku for a minute to get rid of buffering, but was a daily thing. Now just pixelation with commericials. To be honest always something. (on both tv's)

3. When the Spectrum TV app is opened, it should display the SpectrumU Let's Get Started activation screen


4. From a computer or smartphone, visit watch.spectrum.net/activate

RLP 999 spectrum is saying this is Roku's to fix. I can pull up spectrum on my computer but not thru Roku. yes I have turned Roku off waited forever,, still the same messages . Yes I have deleted the app and brought it back up still the same message yes I have looked at Spectrums web site useless

Thank you. After 3 days of calls to both spectrum and Roku, with neither offering this solution, I tried it and it worked. I even bought a new Roku thinking that was the problem. Crazy neither company knew of this easy fix.

I have the Spectrum apps on two roku sticks and on the Hisense TV. The sticks are working fine. The TV shows the Spectrum app, but when you click on it it starts to load and then goes back to the Roku screen.
Normally I would try updating it, and if that didn't work, I would try deleting and reloading it; but since the Spectrum app is no longer available, that might just make it worse.

I have intermittant problems with my Roku boxes buffering a lot, to the point that they are almost unusable. They are both hardwired and Wifi.
It appears that the roku ip addresses are being blocked by the firewall.
What is the best way to allow this traffic and get rid of the buffering problem?

The problem seems to only occur when connected to Spectrum/Charter IPs when using the spectrum app. I can connect normally to other Roku streaming apps such as Netflix, CNN, Fox News, NewsMax, YouTube, History, Discovery, etc.

So I have a non-Xfinity wifi router (it's charter spectrum) at a second property that I connect my TV, Cell, and Laptop to. If I get the Chromecast Dongle, do I pug it into one of the HDMI ports on my TV and then connect it through an app? Or does it get plugged into the router?

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