Image Update not Working in Production, Please Help

[Wisdom Ugochukwu]

I hosted a Django project on Name Cheap, it works well on development, but on going live I noticed image creation and update is not working 

here is the error I'm getting! Please kindly help

ImportError at /admin/store/otherimages/2/change/

/lib64/libc.so.6: version `GLIBC_2.14' not found (required by /home/aiteglbu/virtualenv/humanitiesmed/3.8/lib/python3.8/site-packages/PIL/_imaging.cpython-38-x86_64-linux-gnu.so)

Request Method:	POST
Request URL:	http://humanities.aitechnologiesng.com/admin/store/otherimages/2/change/
Django Version:	3.2.9
Exception Type:	ImportError
Exception Value:	/lib64/libc.so.6: version `GLIBC_2.14' not found (required by /home/aiteglbu/virtualenv/humanitiesmed/3.8/lib/python3.8/site-packages/PIL/_imaging.cpython-38-x86_64-linux-gnu.so)
Exception Location:	/home/aiteglbu/virtualenv/humanitiesmed/3.8/lib/python3.8/site-packages/PIL/Image.py, line 89, in <module>
Python Executable:	/home/aiteglbu/virtualenv/humanitiesmed/3.8/bin/python
Python Version:	3.8.6
Python Path:	['', '/home/aiteglbu/humanitiesmed', '/opt/alt/python38/lib64/python38.zip', '/opt/alt/python38/lib64/python3.8', '/opt/alt/python38/lib64/python3.8/lib-dynload', '/home/aiteglbu/virtualenv/humanitiesmed/3.8/lib64/python3.8/site-packages', '/home/aiteglbu/virtualenv/humanitiesmed/3.8/lib/python3.8/site-packages']
Server time:	Sun, 15 May 2022 01:11:56 +0000

[Kasper Laudrup]

On 15/05/2022 03.15, Wisdom Ugochukwu wrote:
> I hosted a Django project on Name Cheap, it works well on development,
> but on going live I noticed image creation and update is not working
> here is the error I'm getting! Please kindly help
>
>

> /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /home/aiteglbu/virtualenv/humanitiesmed/3.8/lib/python3.8/site-packages/PIL/_imaging.cpython-38-x86_64-linux-gnu.so <http://imaging.cpython-38-x86_64-linux-gnu.so>)
>

Seems like you've somehow managed to use a version of PIL compiled
against another version of glibc than the one running on your live system.

Hard to guess how you've managed to do that without any details but I
might assume that you've simply copied you're virtual environment from
development (running another, incompatiable glibc version) to production.

That's not the way to do it. Keep your requirements in a text file
(requirements.txt) and setup a fresh virtual environment on your
production system instead installing the requirements from that file.

Kind regards,
Kasper Laudrup