how to Setup django helpdesk package to Django application - Please help

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venna venkatReddy

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Jun 20, 2020, 6:08:59 AM6/20/20
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i need to setup support ticket feature to my client application. i found django helpdesk package but i try to setup but til now i dont complete, if any of you worked this Support Ticket system please help me. thanks

o1bigtenor

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Jun 20, 2020, 7:10:06 AM6/20/20
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On Sat, Jun 20, 2020 at 5:09 AM venna venkatReddy
<vennave...@gmail.com> wrote:
>
> i need to setup support ticket feature to my client application. i found django helpdesk package but i try to setup but til now i dont complete, if any of you worked this Support Ticket system please help me. thanks
>
Greetings

I can't help you in setting up your 'support ticket system' but I do
have some help for you.

The way you are describing your problem - - - - well that is also a problem.
What doesn't complete?
What is your setup ((software please) with version numbers would be of
great assistance)?
What were you trying to do?
What are your error messages? Or did you get any such?
(There are likely more questions but those I'll leave to those that do
know something - - - not me!)

If you answer those questions in your question - - - - I'd bet that
you would be much more likely to get help AND that that help would be
useful.
I'm following here to learn but I've found much activity and a lot of
assistance given - - - it seems quite a generous community.

Asking for help with a vague question - - - - -well you're really not
helping yourself that way!

HTH

VenkataSivaRamiReddy

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Jun 20, 2020, 9:27:10 AM6/20/20
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is there any details setup documentation?, i followed https://github.com/django-helpdesk/django-helpdesk and clone the code and created and activated virtual environment and after i run python setup.py install. After i am trying to start python manage.py makemigrations, but showing file not found

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o1bigtenor

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Jun 20, 2020, 10:36:49 AM6/20/20
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On Sat, Jun 20, 2020 at 8:26 AM VenkataSivaRamiReddy
<vennave...@gmail.com> wrote:
>
> is there any details setup documentation?, i followed https://github.com/django-helpdesk/django-helpdesk and clone the code and created and activated virtual environment and after i run python setup.py install. After i am trying to start python manage.py makemigrations, but showing file not found
>
On the page you mention just before the option of setup using python
setup.py install there is described a process using pip.
Have you tried that option yet?
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