implementing a ticket submission system

[Anurag Baidyanath]

i am implementing a ticket submission system whose model.py file looks loke this:
class Ticket(models.Model):
    user_id=models.ForeignKey(User)
    category_id=models.ForeignKey(Category)
    subject=models.CharField(max_length=100)
    message=models.TextField(help_text="enter message")
    ticket_id=models.IntegerField(help_text="enter tid",unique=True)
    created_date_time=models.DateTimeField(auto_now_add=True)
    overdue_date_time=models.DateTimeField(auto_now_add=True)
    closed_date_time=models.DateTimeField(auto_now_add=True)
    status=models.IntegerField(help_text="enter status",default=0)
    reopened_date_time=models.DateTimeField(auto_now_add=True)
    topic_priority=models.IntegerField(help_text="enter priority",default=1)
    duration_for_reply=models.IntegerField(help_text="enter duration for reply",default=24)

i need to take the data submitted by the user(message and subject); and generate the ticket_id dynamically for each ticket. Then the data has to be saved into the database. please suggest an approach for this.

[Ilya Kazakevich]

Hello,

Use Primary Key: https://docs.djangoproject.com/en/dev/topics/db/models/#automatic-primary-key-fields


Ilya Kazakevich,
JetBrains PyCharm (Best Python/Django IDE)
http://www.jetbrains.com/pycharm/
"Develop with pleasure!"

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[Anurag Baidyanath]

Thanks!
it solved the problem