Camp Questions

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Jennifer Johnson

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Apr 16, 2015, 12:39:17 AM4/16/15

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Two questions:

- So the $10 first camp offer is only per *adult* account and not per camper?

- Also, I definitely want to cancel before the next billing period. (We will be on vacation for 3 weeks.) If I cancel now will that remove her icon and access to her camp, or will she keep it for the duration?

br...@diy.org

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Apr 16, 2015, 7:44:26 PM4/16/15

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Hi Jennifer,

The discounted price of $10 is for the first camp within a family. In other words, if you want to upgrade 2 kids, one subscription will be $10 for the first month and the other subscription will be $39. Every subsequent camp will be the normal $39/camper/month.

To your second point - you're more than welcome to downgrade a member's Camp subscription at any point. The member will be able to access the Camp until the end of the 4 week session, at which point their access to the Camps app will be closed off and you won't be charged moving forward. You can re-upgrade the member's account at any point in the future.

Hope that explains everything for you - let me know if you have any lingering questions!