Allegiant Basic

[Magdalena Liendo]

TheLas Vegas-based airline, known for bargain fares and a lineup of a la carte fees for seat assignments, carry-on bags and other things most travelers consider a necessity, now offers three options to travelers shopping for plane tickets.

The airline's bare bones fare, which used to be the only option and comes with just one personal item that fits underneath the seat, is now called Allegiant Basic. Travelers selecting this still have the option of adding extras as they always have. Allegiant says about 30% of its passengers buy a ticket and no extras.

The pricier Allegiant Total comes with a seat anywhere on the plane, a checked bag and a carry-on bag, priority boarding and the airline's TripFlex, which allows a one-time flight change or cancellation without the usual $150 change fee.

Wells said Allegiant developed the bundles with two goals: make booking online easier and boost its ancillary revenue per passenger by an additional $1 to $1.25 as travelers are enticed by discounts for extras they didn't previously want to pay for, such as priority boarding. The airline currently collects about $50 per passenger in air-related fees.

Anyone who has booked a ticket on Allegiant, Spirit and Frontier knows it can be a long, maddening process as you wade through all the a la carte options and pop-ups warning you that if you don't buy them, you won't have as nice a flight as if you did. It's no different when shopping for a basic economy ticket on major airlines, when you have to practically pledge that you understand you're buying a cheap ticket with few, if any, frills.

It depends on your travel style and the discounts. If you're already paying for a seat assignment and a bag, as Wells says many passengers do, the savings in the Allegiant Bonus bundle will probably save you a little money over purchasing them separately.

As with Spirit and Frontier, travelers will need to do the math to make sure they are getting a deal and aren't paying for things they don't want, like two bags (one checked, one carry-on) in the case of Allegiant Total.

No matter the discounts, Allegiant knows that a core group of its customers won't buy anything but Allegiant Basic. The airline's CEO, Maury Gallagher, has said about one in three Allegiant passengers buys a ticket and no extras.

If you need to speak to someone at Allegiant forget it. I waited on the phone line for 3 hours after trying to address my problem on line completely failed. They had absolutely no one in their call center on a Friday. Unimaginable.

The plane had a delay due to a malfunctioning air conditioner on my Newark to Cincinnati flight. After 6 hours waiting they cancelled the flight. Since it was a Sunday flight the next flight was not until Thursday. I had to stay at the Holiday Inn in Newark . Allegiant did not reimburse me for the hotel stay or food even though it was thier fault ( A.C. issue)and not weather out of thier control .

On the way home flight was cancelled 15 minutes before we were to leave. This time Allegiant claimed this was not up to their usual service and for an extra $500 or so I ended up booking Alaska to get home with an extra 6 hours added on to our trip.

Allegiant is unreliable, and I want everyone to know how they treat their customers. I was given a telephone number to call, which sounds like I may not get through to anyone based on reviews I have read.

I totally agree! I abrogated got up twice in the middle of the night and wanted to ask questions, but I would get a busy signal and after 4 rings, my call would hang up. I emailed as well and never got a return email. I just flew out with Allegiant , July 7th-11th. I would recommend Allegiant to anyone because of the

prices, and I could deal with being cramped for 2 hours to my destination.

The best thing about allegiant is their direct flights and how well they treat vets. If you have any changes in your itinerary, you are screwed. We paid $492 for round trip tickets. We had to leave two days early, and they did not credit us for what we already paid on our return flight. Instead, we had to book all over again at a much higher rate and pay change fees as well. It was $550 for the flight home, more than the original tickets. Very disappointed, and will only use them if we have to in the future.

I have flown with Allegient since they started the route to St. Pete/ Clearwater to Harrisburg International. At first there were many problems such as flight cancelations, pilot strikes etc. However, I have noticed a considerable change over the last few years. The flights are on time, customer service is better and the prices are very affordable. This airline makes it possible for me to visit my mother and I really appreciate it. I will be flying Allegiant again in August making it my approximately 30th plane with this airline

I had 7 delays on April th. Was told I would receive a voucher for hot3l. Still waiting for it and the customer service number has been busy regardless what time I call. Horrible experience. Promised voucher for food (airpoet only) and the next morning no one at the fate knew anything about it!!! So I am out $350.00 for hotel and transportation.

I like Allegiant and have been flying them most of the time since I moved to Florida almost 5 years ago. I am a veteran and especially like their Military Honors program: Up to 2 free checked bags (100# max each!!), free carryon, early boarding, one free pet and other great perks.

I always fly Allegiant from Mesa to Omaha. We r retired military so we get all of our check and carry on luggage free. Plus we can get on board right away..

I have a Allegiant Mastercard so I get a free drink every flight.

Love Allegiant Airs.

I had never flown before and it recently had no choice to get home and then experience was amazing even though it was a little cramped I was very pleased with the airline it was also cheaper and faster then grayhound

I just took a trip to TN on Allegiant with my 83 & 86 year old parents.

Our original flight was booked in September of 2021 but due to Covid issues I had to cancel and rebook.

And there was the issue, cancelling and receiving vouchers online they where charging me $75 a person penalty. So I tried calling them directly, a nightmare of a task.

Finally at 3AM one morning I got through to a rep. He turned the entire dollar value of the tickets into a voucher, without any penalty.

As for the flights, excellent, but given any issues where you need to speak to them, forget it!

Love flying Allegiant.

2hours 15 minutes I see my family& friends.

Employees r frienndly& accomadating.

Love the Allegiant BOA card.Points r helpfully 2 cut the price of tickets but having an issue with points showing up& trying 2 get help by phone or email

I am confident it will be resolved soon.

March 18 2022 las Vegas they canceled their flight to Pasco 15min before boarding .told us we would get 300.00dollars and a voucher. Never happened. Can not call busy. Email not getting any help. Attorney general notified?????

Been flying Allegiant for 12 years. Have never had a bad flight with them. Always on time, easy airport to get in and out of, planes always clean, and flight attendants very nice and professional. Recommend them highly.

Yes I absolutely agree that flying Alligiant is exactly as described. I would not hesitate to book on this airline and I always purchase the bundle. The emergency exit seating is worth it alone. Go for it!

I just recently flew to Santa Maria California on allegiant and as usual the flight was late. I got to the airport at 6:00 pm for my flight leaving at 8:20 pm and ended up leaving at 9:45 pm. On the way home I decided to get to the airport a half hour before knowing that it is a small airport. When I got there, there was no one in the allegiant desks so I went directly to the boarding podium and stood in line with a out 9 people in front of him. Well although I had paid for a carry on bag and a check-in bag plus priority seating they charged me an additional $50.oo dollars for the check-in bag although I had already paid for it. Well if they can charge me for being late then I should be able to do the same. They are always late.

Ny husband and I were trying to get home from Houston to Desmoines when 1 hour before our flight was to leave they cancelled our flight No bad weather no reason giving No staff there to answer questions the website said they may get us home in a week. My husband may never fly again thanks to you

The pro of smaller airports: fewer headaches in general flying in/out; often, the airlines will go to more extremes to make sure those flights happen in the instance of delays as there are fewer options.

Yes. Your assessment is spot on. Without reading other posts I apologize if this has been mentioned, but Allegiant, by far has the best military appreciation perks. 2 free checked bags preferred boarding and 1 free carryon for each person in your party. So, if you are active or a veteran, make sure you do not prepay for luggage.

I know what you mean, Jon! We were going to fly them to Albany this weekend but the only option was 7am, which means leaving our house at 4 or earlier, so I opted for United in the afternoon with a connection instead.

My sister was flying on Allegiant air and coming from Florida going to Tennessee and landing in Tri city airport.

But then her flight got delayed from 9:22 to 9:52 30 minutes then it also got delayed again now to 10:19 and at 10:19 the plane could not land because of a storm so the plane kept cicling in the air but because it was cicling it went to Knoxville to fuel up then the plane came back and the pilot landed but then flew back up because he said he could not see the runway clearly so took back off and now going to Nashville to land but who knows where they are gonna go now they might take back off or they might stay and depart the plane at Nashville. 6/22/23 until 6/23/23

We flew from Fresno to Las Vegas. We had exit row so there was enough leg room but the seats are very compact and I was between two big men and there was no way our legs are arms could not touch. So be prepared to get friendly with the other flyers. Also they said my purse was a carry on (which I paid extra for) so I had to cram my purse into the backpack that was my actual carry on. It seemed the people at the desk had different instructions from the flight crew. The actual flight crew were very congenial.

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