Delay with comment count

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Andreas Schwersenz

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Jan 13, 2015, 6:51:49 AM1/13/15

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I included the code from https://help.disqus.com/customer/portal/articles/565624-adding-comment-count-links-to-your-home-page on my page and I'm using the data-disqus-identifier attribute. As far as I can see, what the script does, is send a request to http://<...>.disqus.com/count-data.js with the identfiers as get-params. But I have an extrem delay with the comment count. When I'm creating a new blog entry, it appears in the disqus admin area, but I can't get a comment count. There is not even a "0 comments" for the new entry in the response from count-data.js, it's just "counts":[], completly empty. The identifier seems to be correct. What am I doing wrong?

Burak Yiğit Kaya

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Jan 15, 2015, 1:11:30 PM1/15/15

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Hey Andreas,

Can you share a link to your page so we can investigate?

On Tue, Jan 13, 2015 at 3:51 AM, Andreas Schwersenz <andreas.s...@googlemail.com> wrote:

I included the code from https://help.disqus.com/customer/portal/articles/565624-adding-comment-count-links-to-your-home-page on my page and I'm using the data-disqus-identifier attribute. As far as I can see, what the script does, is send a request to http://<...>.disqus.com/count-data.js with the identfiers as get-params. But I have an extrem delay with the comment count. When I'm creating a new blog entry, it appears in the disqus admin area, but I can't get a comment count. There is not even a "0 comments" for the new entry in the response from count-data.js, it's just "counts":[], completly empty. The identifier seems to be correct. What am I doing wrong?

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