Neat Scanner For Mac
Lahoma Helmy
Learn all about the different Neat scanners. All of the Neat scanners--NeatMobile, NeatDesk, and NeatConnect--can be used to scan items to the Neat software on your computer and then add the items to the Neat Cloud Service by syncing.
There are quite a few complaints from users on Windows as well as Macs about the Neat scanners. Seems most of their products were either portable scanners or desktop scan->file devices. They seem to have abandoned the product line.
With Cloud technology and smartphones, there are now many ways to scan receipts and documents using an App that can generate a PDF and dump the output to a cloud storage drive. OneDrive does this very well and Microsoft Lens App as well along with many others. My company uses the Concur system for travel and expenses and their mobile App can scan receipts from your smart phone, perform optical character recognition (OCR) and when the bank charges arrive, automatically match the receipts to the credit card charge and generate a automatic expense report line item. All of this effectively makes portable scanners as obsolete as fax machines.
If you need a upright sheet feeder desktop scanner to digitize a lot of documents, Fujitsu, Canon, and Epson have some nice products that work with Mac. Shop around, look for Mac specific ratings and reviews. VueScan is an excellent software package that can revive many popular old scanners whose manufacturers have dropped support. But it doesn't support everything. It doesn't work with the Neat scanners as an example.
Same problem here, it appears that on the side that lifts up from the scanner, there is a plastic strip that has been scuffed on my unit. I've looked only but cannot find that plastic piece to simply replace it.
Jon get a piece of 8.5x11 cardstock white paper and insert it into the documents port. It doesn't insert like a receipt you have to push it down into the scanner until it stops. At this point run the calibration then the clean cycle about 5 times and this will fix the problem. I had the same problems and once I figured out how to calibrate and clean it properly it works like a charm. I wasn't even getting an image after a scan I was also getting the grey band sometimes but this fixed it for me....good luck.
Possible Fix: Deeply clean the front scanner, then recalibrate. Worked for me so far. I took the front scanner out. 6 screws at the top of the front lid, pry off lid from left/right. Once open, remove the white flat-flex on the right (pull). The scanner head is held in with clips on left and right, a screwdriver to push them in. Careful of the 2 springs beneath the scanner head. Once the head was removed I used a alcohol wipe to clean the lens and really well under the odd plastic cover. (it doesn't come off).
When they are Synch'd to the evernote servers, the server software performs the OCR and creates the search capability, and that searchable index/data is then sent back to your PC so that you can search within Evernote for strings within the scans. There is a time lag between your scans (or in fact any others images) being Synch'd and the OCR occuring, so you have to wait a while and then re-synch to get the data back to your PC so that the search is possible.
But...when it works, it works well. The scanner & it's software are very good at scanning, OCR'ing & "correcting" receipts. The OCR software is also nice b/c it defaults the vendor, date, payment method & amount & most of the time is fairly accurate.
Since I'm not fully comfortable with Neatworks, I have taken prior years, exported them & then imported the scans into Evernote. That way, if I ever get to the point where I'm fed up enough with Neatreceipts, I can easily jump ship.
I have been amazed at the "Not Ready For Prime-Time" software that comes with Neat Receipts. The installation process was painful. I had to go through several upgrades that were very, very clunky.
"NeatWorks cannot launch because a connection to the databse could not be established, possibly, because the database is still starting up. Please wait 30 seconds and then try re-launching NeatWorks. If the problem persists, please contact NeatWorks technical support for assistance."
Me, too. Especially given the fact that this is not inexpensive software. The first version I had (3.x on the CD that came with the scanner) wouldn't allow the software to be loaded onto any drive other than C. (???) This was Jan of 2008, so having a drive other than C was not a novelty at that time. I contacted them & they sent me a link to download a version that could be installed on another drive. (However, the database is still, always installed on the C drive.) THAT took me 3.5 hours to get installed on my computer during a chat session with Arlene from NR.
I get those too. The second one is a PITA, but I can live with it. I got the first message occasionally on the 3.x software. But with the Neatworks 4.x, I get it EVERY TIME, if I don't turn off McAfee's real time scanning. I contacted their tech support & got the following reply, along with a link to a knowledge base document indicating Kaspersky Anti-Virus Causes Error at Startup.
"It appears you may have an indexing conflict between the NeatWorks software and another third party application running elsewhere on your system. NeatWorks will periodically re-index itself automatically to catalogue data. Third party indexing/backup software such as Carbonite or Google Desktop can potentially interfere with this process. This does not necessarily mean you will need to shut down those applications while using NeatWorks everytime, however in most cases if you disable those applications temporarily, NeatWorks will successfully re-index upon launch and the crashing will cease."
You're welcome! My big dog computer is still down, so I can't get into Neat. But I looked in EN & I have a jpg for each receipt. IIRC, I would select all receipts & then I think you can export as jpgs, one file per receipt. Also, FWIW, I'm using the latest version which is Neatworks 4.x. (I bought the upgrade in Feb 2010 & there was an upgrade issued in May...that's the one I'm using.) I don't have them nicely titled in EN, since I'm still relying upon Neatco. I do have them in a single notebook (receipts.) Each batch is tagged according to year & person. I do my Mother's books, so receipts from 2007 for her are tagged 2007 - Mother. Hope this helps...I just hate the thought of being in a position where I can't get Neat running & yet want to find a receipt. So EN is my "backup" for this.
I had a Neat scanner, I scanned a ton of documents. Most of them seem to be in NWDB files. Neat no longer services legacy software. Basically they want me to pay $300 to migrate. Ummm I paid for your piece of garbage scanner and software to begin with. I just want my images to be converted to PDF.
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Getting really frustrated here trying to set up a neat scanner to be recognized as a TWAIN device for QuickBooks (Win 10), The neat device is correctly configured for WiFi as I can ping the scanner and I have already installed the drivers but is nowhere to be found to be added.
Funny the Neat Website says it supports direct scanning to Quickbooks. Rather than bust your head against the wall, I would contact them. If your system does not see it, you might have a firewall issue that is blocking communication.
Editing the fields and adding in information to what was missing or picked out incorrectly was extremely simple. It is also faster than having to type in everything at once and each receipt one by one. One issue that I had with the scanner though is that you have to place everything face down and it only gets the information right about 60 to 70% of the time, which is still better than having to do everything by hand.
Thanks for the down and dirty. I have decided to look for a deal on one of these after A: A ton of online research and , finally B: After reading this review. Thank you for taking the time and for sharing.
Staying organized is an important factor in maintaining a sense of sanity in your day-to-day professional and home life. A good scanner can help you remain organized while also backing up critical documents. eBay has a wide selection of Neat scanners you can choose from to help you streamline the transition of your documents into a digital space.
There are several features available that can factor into your final decision purchase of a Neat scanner. Here are just three of many specifications to think about when choosing the right scanner for your needs:
An excellent preowned scanning device, like an affordable Neat desk scanner, can prove to be a hidden gem in the hunt for your digital document solution. Selecting a gently used scanner is an excellent means to save your hard-earned money without compromising the core functionality you are seeking.
Looking for a Neat Receipts alternative? Look for a system that puts simplicity as its top priority. Even more importantly, look for a system that keeps your receipts on your own computer, where they belong. Does a viable Neat Receipts replacement exist? Absolutely. And the alternative is FileCenter Receipts.
Neat Receipts made a monumental mistake when they shifted receipt storage from your computer to the Cloud. Neat cloud services have been very poorly received for one vital reason: users want control over their files. Unfortunately, Neat's cloud storage deprives users of that control.
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