Re: Synaptics Smbus Touchpad Driver Windows 10 Hp
Avery Blaschko
Note: I know there are several seeming duplicates for my question, but I have tried the suggestions in all of them with no luck as, in almost every case, I do not have the setting/file/tab/etc suggested!
Like many other Windows 10 users my touchpad (and mouse buttons) disable when typing. This is obviously completely undesirable as a gamer as it makes most games impossible. I would really appreciate a fix to this, be it in my computer or by downloading some kind of software or program that can fix it.
I saw several posts about changing your Touchpad settings in the default Windows system settings, but I don't have the Touchpad: "No Delay (Always On)" dropdown menu, just the following and "Most Sensitive" still displays the issue.
I "fixed" it by downloading an older driver (here, you might want to see if there is an older driver for your model on the Sager website).
It's definitely not ideal (it removes all the windows 10 integration from having a "precision touchpad").
It's funny cause I had the exact same problem on my Hp Pavilion laptop which took me hours to figure out. I tried reinstalling drivers, getting older drivers with the "No delay" option, Messing with my Device Manager,Control Panel and Commands 1000 times, checking for PalmCheck or SmartSense which I did not have, since the Synaptic Smbus ClickPad setting in mouse properties was removed somehow.
I tried many websites (Microsoft Support,Reddit,YouTube, etc.) but couldn't find the most suitable solution. I even tried contacting many Customer Support people from Hp and Microsoft, but that ended up being useless and I wasn't sure if they knew what they were up against. One guy tried controlling my laptop to see the problem and restarted it but that did nothing
SOLUTION: So first go onto Device Manager> Mice and other pointing devices, then find your synaptics driver and right click then click "Update driver". Next click on the "Browse my computer for driver software" then click "let me pick from available drivers" option and this will bring you to all your past drivers. I picked the PS/2 Compatible Mouse option but if your laptop dosn't have that as I've seen from your post then click HID compliant mouse. Then restart your computer and Voila!
Apparently you need to use a 17.x driver version to be able to completely turn off this feature, all subsequent versions of Synaptics will always disable the touchpad while typing on the keyboard (except the arrow keys). At the least, I can confirm that disabling SmartSense with a 17.x driver (but not with 19.x driver) works.
d3342ee215