One note not working

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Geoff Ward

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Dec 27, 2025, 5:51:23 PM12/27/25
to Disklavier Support Group
Hello all
On my C3 Mark IV, one note in silent mode has stopped working.  It is the D, 2 above middle C.  I have recently had all the keys replaced by Yamaha due to lifting keytops.  I am not sure whether or not I have played the piano in silent mode since then.

Any suggestions?
Kind regards

Geoff

Bruce Welch

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Dec 27, 2025, 5:54:10 PM12/27/25
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Try switching the Disklavier off and back on again. 

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Geoff Ward

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Dec 27, 2025, 6:28:29 PM12/27/25
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Geoff Ward

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Jan 12, 2026, 8:09:35 PM (6 days ago) Jan 12
to Disklavier Support Group
Hello all
I did not  get a solution to my Mark IV problem.  Now that the festive season is over, I wonder if any of you tech guys out there might have any suggestions.

This is the full statement of my issue: "On my C3 Mark IV, one note in silent mode has stopped working.  It is the D, 2 above middle C.  I have recently had all the keys replaced by Yamaha due to lifting keytops.  I am not sure whether or not I have played the piano in silent mode since then."
Kind regards

Geoff
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