Outlook Android
Edel Dieringer
I had app config policies setup to auto populate domain and username fields, but after the update the app was not authenticating with the username (samaccount) and the domain I had set in the config policy.
@NickD_DG As of yesterday I have two cell phones that appear to have updated Google Play and then we had to install an Outlook update. Once this outlook update was installed, after the Google Play update, Outlook no longer authenticates to our corporate email server and authentication fails on the devices that loaded this update.
i have seen some where signing out completely and signing back in works. In our case some users downloaded the Outlook app from the App Store versus the managed due to us being BYOD and the updated app config not applying to the device(s).
@Larry managed app settings for ios can be pasted in the key value fields. They aren't made automatically searchable like they are for some Android apps (where the database of settings can be pulled by dashboard).
Is there any standard format to configure this for outlook.com accounts? I'm trying to use the devices owner credentials to configure the account on the Outlook app and used the keys from the Microsoft KB article, but I'm missing some fields on the app. It's still asking for description and password.
I have all the settings set as per the post above and tried various other variations too after using the referenced webpage, but all i get within iOS settings > Device Management is Unknown Payload against Managed App Settings.
Have you ever got it working for iOS devices? I'm currently trying to set this up as well and have the same settings as the post above by Baldguy_2018, but it's not working. I'm still prompted to enter email and password when I open Outlook.
Why is there no integration with Outlook on a mobile device with the HubSpot mobile app? We even reached out to you directly to confirm there was no integration. Gmail integration is nice and all but for 99% of the business world that uses Outlook everyday, we could use some support.
The Sidekick add-in for desktop is very handy and we are grateful, but when I am on the go and want to use my phone to reach out to a sales lead and can't track that in HubSpot, it's a huge problem. HINT: Saleforce does this.
While it is not as convenient as the desktop syncing feature automatically assigning your hubspot email address to the Outlook BCC line on all outbound emails, you can manually type your hubspott inbox email address in the bcc tab on outlook mobile and it works just the same. The address is stored in my emails, so when I type "5" the rest of the code auto-populates. A little extra work, but definitely a nice workaround while we are waiting on hubspot to fix this obvious problem
The majority of my company salespeople are on-the-go and send emails on their phone/ipad. I'm honestly surprised that HubSpot hasn't found a solution for this yet, after almost three years of someone posting about this issue.
2. Add the unique BCC to emails from your mobile device. I would think this would provide tracking as well.
If I'm wrong about these solutions, please let me know. I am only a HubSpot novice.
Hi there! Seems like this has been an issue for quite some time. Hubspot team, do you plan on making this a feature? I mean... it is 2020 and many people make their entire living from their phones and/or tablets... seems like a nobrainer in order to stay competitive in a vast landscape of CRMs that will surely continue popping up in the future.
If I go to outlook >> settings >> addins on my Smart Phone I can see a list of about 30+ apps. However, I don't see a HubSpot app which tells me you can build addins for outlook on mobile. When will this be released? Our reps are on the go and not in front of their PC all day.
It's been three years since this post. Does Hubspot care about customer experience? in fact. according to this article from Microsoft: "Add-ins now work on Outlook Mobile, using the same APIs available for other Outlook endpoints. If you've built an add-in for Outlook already, it's easy to get it working on Outlook Mobile."
Tracking and logging emails from a mobile device from Outlook into HubSpot is a business critical tool. The BCC hack works but logs comms to a contact record and duplicates this piece of communication onto every open deal where this contact has been associated to, which is really not ideal. The new Sales Tool update where you can select which deal or record to log comms to is a gamechanger but needs to be replicated in the mobile app.
Totally agree with the need for this feature to be implemented. A significant % of my customer emailing and replies happens via my phone on Outlook and it stinks that HubSpot tracking isn't integrated on mobile. I'm sure you would make a huge percentage of your users happier and more productive if you supported this capability.
"It's been three years since this post. Does Hubspot care about customer experience? in fact. according to this article from Microsoft: "Add-ins now work on Outlook Mobile, using the same APIs available for other Outlook endpoints. If you've built an add-in for Outlook already, it's easy to get it working on Outlook Mobile."
Guys, there's a pretty good reason HubSpot doesn't have an add-in for Mobile Outlook: You can't make an add-in that is active while composing messages on Mobile Outlook: -us/office/dev/add-ins/outlook/outlook-mobile-addins#whats-different-on...
The only valid mail extension point is MobileMessageReadCommandSurface. Could they make something for adding the contact early (i.e. while reading the incoming mail)? Probably, but it would be rather troublesome to get anything that resembles full functionality, and you would still need to manually add the BCC, changing the complaint from "there's no add-in" to "it's a useless add-in" (and it all fairness, it would be).
Our sales team of nearly 100 people rarely email on their laptops - they are always on the go. This should be a top priority, especially since many mail mobile applications, like Outlook, iMail, etc., do not allow for an auto BCC option. Either integrating with other mail apps or turning HubSpot into a more email-friendly application would go a long way. Currently, users cannot respond to a message within HubSpot, they can only start a new email, which then breaks the email thread. This needs to be fixed!
The Microsoft Outlook Android Application with over one hundred million downloads in Google Play Store had a security vulnerability in the mostly used email app. Based on their Security Update guide, the Microsoft Outlook Android Application versions before 3.0.88 (the current version) were susceptible to cross-site scripting. This is in relation to the manner in which the application parses cunning phishing email messages.
Six months ago, one of the security researchers; Bryan Appleby who works at F5 networks had reported this security flaw to Microsoft with more details and proof of concept. He published a blog post on the 21st June 2019 revealing how he successfully hacked the Microsoft outlook android application. Microsoft confirmed this vulnerability on 26th March 2019, six months after Bryan Appleby had reported the flaw on 10th December 2018.
This Microsoft Outlook for Android Spoofing Vulnerability was also identified by other security researchers, that is Tom Wyckhuys, Sander Vanrapenbusch, Gaurav Kumar and Eliraz Duek from CyberArk who reported to Microsoft independently in the recent months. At the time of writing Microsoft is not aware of any form of attack exploiting this flaw. If an attacker would take advantage of this vulnerability and exploit it then they would be able to successfully perform cross-site scripting attacks on the outlook applications versions below 3.0.88. This would be done by sending a specially crafted message to the target and executing malicious code or scripts in context of the current user.
Microsoft however, released a patch on 20th June 2019 to address how the Outlook Application parses cunning phishing email messages. It is therefore imperative that you update your Microsoft Outlook Android Application from Google Play Store if your android device has not automatically updated the app.
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