Mic not working on Macbook in Chrome

[Igor Pavlov]

Hi there! We encountered this issue on several Macbooks in Chrome browser only. 

Path: 

1. Using 2 Macbooks, both in Chromes, same network, no firewalls
2. During getUserMedia 2 mics are available: "Built in input" and "Default"
3. GetUserMedia success
4. WebRTC connection established
   
5. Video is running, but sound from one Macbook is not available 
6. Trying to resolve:
1. Changing browser from Chrome to FireFox on "non-working" Macbook - helps (mic works)
2. Trying desktop app, like Skype - helps (mic works)
3. Changing Macbook ("non-working") to another Macbook - helps (mic works)

No errors in JavaScript console. No other symptoms except absence of sound. I am sure that the system sound is on and WebRTC audio track exists and its volume is high enough.

[Vikas]

Does hangouts work for you on chrome? Also what version of chrome you tested it, does trying a different chrome version help? 

/Vikas

[Igor Pavlov]

We didn't test Hangouts, but tested AppRTC and Talky.io, they all produce the exactly same behavior. Does this help? It was latest Chrome (we made a test a week ago). We couldn't change Chrome version, but changed it to Firefox and it worked.

[Vikas]

Thanks, would be nice if you can test with hangouts as well and if you check chrome://version that would be useful. I would suggest to file a bug with these details in the webrtc tracker.

/Vikas

[Igor Pavlov]

Thank you Vikas,

We will test with Hangouts and get the Chrome version as well, then file a bug.

Igor

[Igor Pavlov]

I submitted a ticket here https://code.google.com/p/webrtc/issues/detail?id=4346&thanks=4346&ts=1424964200, could you please take a look?

Thanks,

Igor.

вторник, 24 февраля 2015 г., 19:21:56 UTC пользователь Vikas написал: