Direct Client Requirement :-- Network/System Administrator _WA_Long Term Contract

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Irfan Khan

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Jun 22, 2012, 10:23:38 AM6/22/12
to Ir...@panzersolutions.com
Dear Associate,
Hope you are doing well today,
 
Please review the requirement and let me know if you have anyone available for the below role, If yes please send me your consutlant updated resume with the best number to reach you ASAP.
 
For Immediate consideration send me your consultants resume on Ir...@panzersolutions.com
 
Job Title : Network/System Administrator
Location: Redmond, WA.
Duration: Long Term.
 
//////////Need Only Local Resume ///////////////
 
Below is the JD for an ideal candidate.
Responsibilities
Perform complex problem solving, determination and resolution of system-related issues.
Provide assistance to clients, both internal and external to the Engineering, Communities and Online (ECO) Operations Team, in resolving and tracking complex issues with production systems.
Provide on-site Production Support of Online systems like Support.Microsoft.Com, Microsoft Fixit Center etc Monday-Friday Regular work hours with the occasional need for support outside of the regular working hours.
Meet service level agreements for all client escalated issues.
Provide reports that measure the quality and quantity of work performed.
Provide input that will help streamline and improve consistency in service levels.
Assist the ECO Support Desk in providing effective and professional support for the assigned application(s) via regular training sessions and timely creation/regular review of Knowledge Base articles.
Work with the ECO Engineering teams for the assigned application during the in-cycle (bug fixes) and the out-of-cycle (new releases) application changes. Represent Operations requirements and complete deliverables as per the engineering methodology process.
Automate day to day tasks, as needed, to facilitate more efficient processes and reliable operations.
Create, contribute and track to project plans related to engineering work and subsequent release plans for given systems.
 
Skills/Qualifications
Ability to meet initial screening qualifications:
4+ years of experience in service operations
2+ years of experience with IIS Administration and Configuration
2+ years of experience in DNS, Firewalls, Authentication, Network Security
2+ years of experience in Windows systems administration
2+ years of experience in Active Directory/Kerberos/IPSec
2+ years of experience in SQL Server 2005/2008
Strong, proven, and broad technical background with a focus on Operational tooling (e.g. monitoring, incident management tools, etc)
 
Skilled in IT Operations frameworks: MOF/ITIL/ISO 20000
Familiar with existing IT Operations Consulting solutions
Must have a passion for customer service
Exemplary analytical, troubleshooting, problem resolution, and communication skills
Infrastructure deployment and data center operations experience
Experience in production web service operations
Experience collaborating closely with Dev/Test/PM
Bachelor degree in Computer Science or related experience
Experience in large Windows Server environment
 
Thanks,
Irfan Khan

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