Ge Cafe Motherboard Replacement
Earlie Schwoyer
Hi Sarah, Thank you so much for sharing! We are in the midst of our kitchen renovation and while we do not have a gas line/ability to install this exact range, it is MORE than helpful to hear how a specific company reacts to issues with their products. Knowing the company was not responsive nor went out of their way to help rectify the problem is definitely a red flag for other appliances we might have been considering by them, and worth weighing into the purchasing factor! So thank you for taking the time to share this!
I had an older GE cafe range with multiple problems. GE replaced it. The second one had the same igniter problem you describe (at least twice). It was replaced under the extended warranty coverage I purchased. I now have a KitchenAid. It has multiple issues. Again, the extended warranty has paid off, however, they only pay the purchase price, NOT including sales tax, delivery, installation, conversion to propane, replacement of gas line with new, etc. So, whenever I decide to buy ANOTHER new range, I will make out-of-pocket expenses of at least $1,000. My experience speaks well for the extra expense of extended warranty cost, and speaks poorly for the brands I bought. :(
I am sorry for the issues that you are having but really appreciate you taking the time to post this honest feedback. I was thinking of purchasing this range but will not be considering it now. Thank you for sharing your experience and helping many of us to find a better product.
Thank you for taking time to post such an honest review. I think so often we focus on the aesthetic of our life and not the practicality. I appreciate you sharing and I do hope the company takes responsibility and addresses the issues fairly and quickly.
3 times in 13 years sounds like a dream in comparison to our every 6 months. Haha! I really wish appliances were designed with longevity in mind. It sounds like your Falcon is nice and consistent- thank you for taking the time to share, Melissa! I wonder if you could add a filler piece to the back to make it seem flush? I feel your frustration- those little details bother me, too. I hope you had a great day!
Hi Sarah I purchased a GE dual fuel dual oven stove and my wife burned herself on it. There is no visual indicator light when the gas knob is turned on and when you have the burner on low flame with an led hood light on you cannot tell that you have a burning flame. By looking at your front knobs which is all stsinless steel it is very misleading to identify your middle knob which is not quite shut off. So what happened a handle was left over time on that burner and it was time to do the dishes and got burneed badly. Talked to Gr and CSA and all I got was a sorry and you should not leave and burner unattended. I asked GE to retrofit my stove as it the same as the electric it looks like the led or light emiting diode is built in the knob but it does it does not turn on. Their answer was no it passed the ssfety standards.
I am very lucky to have seen this post! Thank you so much! This was a serious contender in my list for a dream range! I am currently in the midst of endlessly researching for a range. The biggest take away from my research is nothing is perfect (maybe a wolf) the way a company responds to issues and the ability to get parts and service is a big deal breaker. You have experienced way too many breakdowns, one is unfortunate five is a quality /recall issue.
Thank you again for sharing this you just saved me thousands of dollars , time and frustration.
I am also considering an Ilve but I think they only come with dual fuel and I wish for all gas.
Bertazzoni , Wolf, Blue star, Viking, Fulgor Milano, Thermador are what I am currently trying to research now that the Cafe is definitely off the list.
I am so sorry for your issues with this range.
Absolutely, Amy! I definitely had some recs come in for Zline and Hallman. Out of those two- it seems Zline had more or better recs than Hallman. I hope that helps! According to my messages, anyway. Thanks for weighing in!
The stove makes a TERRIBLE high pitched squealing sound and needs a new fan. The normal vent fan that cools the oven is quite loud. This is a well known issue. A $4000 stove that drowns out the TV quite well.
The dishwasher solenoid is the exact same one as they install in $200 dishwashers. I know this because after it failed and flooded our kitchen I had to buy a new one. Same $20 part in the top of line model as the lowest priced dishwashers on the market.
The Advantium is great, but the hierarchy of the control is stupid. It is much faster to hit the 30 second button 6x to get 3 minutes versus going thru the menu to get 3 minutes. Often it freezes up going thru a menu on any of the speed cook, oven, or other functions.
We have a GE Cafe double oven range. We have had trouble with it since within the first six months. A week ago the control panel went literally up in smoke while the lower oven was in use. Yesterday 4 23 2022, my wife said the upper oven was locked like the oven was in the cleaning mode. She said there was a ticking noise like the igniter was trying to light the burner. She lightly jiggled the door and got the noise to stop. She shut the oven door again and it locked again. She managed to get it open and now she has a sign on it to not close the oven door. Seems as if GE can make so many machines that is used in the medical field they could make a range that works
I have had same ignitor issue in oven. After fixing it twice, I just use the big oven for storage (the pizza oven works fine) and cook primarily with a toaster oven (including Thanksgiving). It has been a challenge and frustrating and I cannot WAIT to replace this horrible GE purchase. Good to know I was not a one-off bad luck case!
I had GE service out last Summer to fix the fridge, the compressor gave up the ghost. The fellow does the repair and gives me the bill. I write him a check and he uses the GE device he arrived with to deposit it electronically. A month later I get a letter from a collection agency! My appliance repair has been sent to collections. I went and looked at my bank and they never submitted the transaction. I have a receipt from them documenting that I gave them the check! I was so ticked.
I have the white cafe double gas range (and the suite of appliances including dishwasher & fridge). I have replaced the igniter once so far in 2 years and have never self cleaned the oven. It cooks unevenly and the control panel has never worked correctly. The dishwasher is also absolutely awful and seems to go out at the worst times. I would definitely not buy these again.
Same range and same problem. Expensive to replace and outside the extended warranty. The technician has been here 4th time in 5 years since 10 am and its now 2:26 pm. He has been on the phone with GE numerous time and the entire range is dismantled in the kitchen. I would say stay away from GE. We purchased as we were told built in the US (parts) and that is simply untrue. My daughter and husband purchased the same appliances recently and had I known specific brand I would have said keep your money and research another brand. Is really a shame. One of my burners got so hot it melted the actual melted part of the metal and scorched the stainless top. This was replaced under the original warranty.
It is unfortunate that all the reviews we saw for our Cafe double electric oven were positive. The company has no quality control. We ordered our ovens in September. The first ovens arrived at the end of November and the only thing that worked was the interior lights. We had it removed and our old one put in as at least one oven worked. The replacement oven arrived in February. Once installed I noticed both oven doors were dented. I called to have them replaced. They sent new fronts to the door in March. The tech the sent left the glass between the two windows grimy. I had him open it again and had to clean it myself while he complained about the time. This week the kitchen timer no longer works. It is May. Do not buy a Cafe product as there is no quality control.
FYI, I had similar horrifying experiences with a Fisher and Paykel 2-drawer dishwasher that never worked properly. Took forever to get a response. They sent technicians again and again who uninstalled, failed to fix it and reinstalled it at least 4 times. The same guy came out every time. How do I know it was the same guy? Because he reeked heavily of stale cigarette smoke, and my conco subsequently reeked for hours after he left every single time. It took the threat of sicking the Attorney General on both the appliance store and Fisher and Paykel to get a replacement. Unfortunately, I need to replace the countertop where that F&P dishwasher was because the wood is so meatballed from repeated attempts!
If I liked the fridge it might be worth it all, but actually I hate it. The freezer barely holds anything and the ice maker has never worked without dumping ice all over the place. The fridge itself is so cramped trying to be cabinet-flush that it has trouble holding basic things (forget about a 912 casserole dish.)
GE sold their appliance division to the Chinese Haier comapany in 2016. Since then the quality of manufacturing and product design have gone straight downhill. The response of the person who has no complaints on the 2 different 14 year old Cafe units is not relevanet to this issue since their units precedes the sale and purchase by the China based Haier company. The problem with the ignitor is a design issue. The wires that supply power to the ignitor are directly exposed to the open flame of the oven burner whenever the burner is active and heating the oven. As an engineer this is just a rediculous design that is guaranteed to fail on a reliable basis. We have had a Cafe for 5 years and I have replaced the ignitor 5 tmes. My question to you is where do you buy the ignitors for $30? I have been paying $80 for them.
I have a 750m model in pristine condition...except for a couple of insignificant details. The GPU was fried and removed by a local laptop service center, the charging port and the keyboard both had to be replaced. I had to redently reassemble it in a hurry and, probably, dropped something metallic on the motherboard and shorted it or stabbed it with a screwdriver. Or I didn't, but it shows nothing but the black screen when I turn it on and doesn't seem to load. It just spins its fan at me.
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