Job Title : AWS SME
Job Location : Jackson,
MS ( Hybrid )
Job Duration : 12
months Contract
Description of the job functions the
contractor will be expected to perform :
The Mississippi Department of
Information Technology Services (ITS) is the central IT organization for the
state of Mississippi, and acts as a service provider and/or service broker for
agencies. Over the last two years, ITS has implemented an AWS Organization with
Control Tower, and is working to build cloud expertise internally to support
this environment and future agency AWS projects. ITS is seeking a highly
skilled and well-rounded AWS expert to assist in maintaining this environment,
working with agencies on troubleshooting, and helping to mentor staff. This
position will be crucial to the long term success of this project for ITS as we
work to build our Cloud Center of Excellence.
Job functions overview:
AWS Environment Management - Oversee and
maintain the existing AWS Organization while ensuring adherence to industry
best practices.
Cloud Architecture - For both ITS and
agencies, design, review, and implement AWS solutions that meet performance,
security, and scalability requirements.
Troubleshooting and Support - Serve as a
senior point of contact for complex AWS-related issues including network
connectivity. This will require coordination with internal teams and agencies
to determine root cause and remediation strategies.
Vendor Relationships - Work with AWS and
other third-party vendors to integrate various products into the overall
AWS ecosystem.
Mentorship and Training - Provide
knowledge transfer, training, and coaching staff members to build internal
cloud expertise. Help with creation and maintenance of technical documentation,
standards, and playbooks.
Governance and Security - Work with ITS
and agency security teams to ensure industry best practices and various
compliance requirements are met.
Required Skills/Experience :
- Deep knowledge of key AWS services (EC2, S3, RDS, VPC, IAM,
Lambda, CloudFormation, etc.)
- Experience leading cloud migrations or implementations in a
complex multi-account environment
- Strong network troubleshooting abilities to help resolve
connectivity issues both inside the AWS cloud environment and
ingressing/egressing to the State's on premises environment.
- Familiarity with AWS Landing Zone implementations and
management using AWS Landing Zone Accelerator
- Proficiency with infrastructure as code (CloudFormation,
Terraform, AWS CDK) and CI/CD pipelines.
- Experience implementing security best practices (e.g., IAM
policies, encryption, network segmentation, and SCPs).
- Familiarity with DevOps principles, containerization (Docker,
ECS, EKS), and serverless architectures.
- Strong troubleshooting abilities across networking, storage,
and compute layers in AWS.
- Excellent written and verbal communication skills, with the
ability to explain complex concepts to both technical and non-technical
stakeholders.
- Proven experience mentoring staff and fostering a
collaborative, learning-focused environment.
- Effective problem-solving skills and the ability to remain
calm and focused under pressure.
- Strong organizational skills, capable of managing multiple
projects and priorities simultaneously.
- Ability to lead architectural reviews and navigate ambiguity
in designing solutions to complex business problems
Preferred/Not Required :
- AWS Professional-level certification (e.g., AWS Certified
Solutions Architect – Professional, AWS Certified DevOps Engineer –
Professional).
- Experience in a government or highly regulated environment
(e.g., HIPAA, CJIS, IRS 1075 compliance).
- Knowledge of ITIL, project management methodologies (e.g.,
PMP, Agile), and enterprise IT governance frameworks.
- Familiarity with other public cloud providers and hybrid-cloud
environments.
- Working knowledge of common scripting/programming languages
(Python, Bash, PowerShell).
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