Job Description – ServiceNow HRSD Product Lead Engineer with Procurement
Location: Raritan, NJ
Duration: 6 months
Hybrid- Must be on-site 3 times a week.
Role Summary
The Product Lead Engineer will own the end-to-end technical direction, architecture, and engineering decisions for products built on ServiceNow HRSD and Procurement modules. This role acts as both the technical visionary and hands-on engineering leader, guiding squads to deliver scalable, secure, and high-quality ServiceNow solutions aligned to enterprise architecture and business strategy.
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Key Responsibilities
Technical Ownership & Architecture
· Define and maintain the technical architecture, engineering roadmap, and platform strategy for ServiceNow HRSD and Procurement products.
· Ensure all solutions align with BU Architecture standards, platform governance, and enterprise technology frameworks.
· Lead evaluation and selection of design options within the ServiceNow ecosystem (HRSD, Procurement, Workflow, Integrations).
Solution Delivery & Engineering Leadership
· Partner with Business Product Managers to shape product vision and translate requirements into ServiceNow capabilities.
· Provide hands-on guidance to engineering squads, including solution design, code reviews, configuration best practices, and performance optimization.
· Troubleshoot complex ServiceNow issues across HRSD, Procurement, Integrations (MID Server, APIs, Data Models).
· Drive adoption of secure, scalable, modular configurations and tech standards.
Cross-Functional Collaboration
· Collaborate with enterprise platform teams to leverage shared capabilities (Integration Hub, Flow Designer, HR case configurations, Procurement workflows).
· Serve as the primary technical contact for stakeholders, including vendors, architects, RSM, and cross-functional leaders.
· Support prioritization of technical backlogs and manage cross-product dependencies & risks.
Innovation & Governance
· Monitor ServiceNow releases and industry trends to identify new HRSD/Procurement features and innovation opportunities.
· Lead research spikes, proof-of-concepts, and continuous improvement of engineering practices.
· Maintain technical catalogs, integrations, interfaces, and compliance with platform governance.
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Key Skills & Experience
ServiceNow Expertise
· Deep, hands-on experience in ServiceNow HRSD, including:
o Case Management, Employee Center, Knowledge, HR Workflows
o Lifecycle Events, HR Integrations, Role-based security
· Strong knowledge of ServiceNow Procurement / Source-to-Pay modules, including request workflows, vendor interactions, and approval models.
· Strong experience in Integration Hub, Script Includes, Flow Designer, Scoped Apps, and API-driven integrations.
Technical & Product Skills
· Ability to convert business requirements into scalable ServiceNow solutions.
· Experience defining platform-level standards, reusable components, and governance controls.
· Understanding of enterprise processes across HR, Procurement, Compliance, IAM, and ITSM.
Leadership & Collaboration
· Ability to lead multiple engineering squads and influence without authority.
· Strong communication and stakeholder management skills.
· Proven ability to create a high-performance engineering culture, mentor team members, and drive cross-team alignment.
Skills: Digital : ServiceNow_Human Resource Service Delivery Experience Required: 10 & Above
Regards,
Vivekanand |VALZO SOFT | Recruitment Specialist
Email: Vi...@valzosoft.com
Email: Vivekan...@gmail.com
LinkedIn: https://www.linkedin.com/in/vivekanand0551/
Website: www.valzosoft.com