Need :Title || Genesys Cloud CX Developer / Lead _ Weehawken, NJ

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Snigdh Mishra

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Apr 2, 2026, 10:25:42 AM (7 days ago) Apr 2
to Direct Client C2C requirements
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Title : Genesys Cloud CX Developer

Loation :   Weehawken, NJ (relocation open )

Duration:Contract 

Job Description:

 Required Skills

  • Design, configure, and implement solutions using Genesys Cloud CX, including routing, IVR flows, queues, user and role management, integrations, and analytics.
  • Lead and manage end-to-end migration projects from legacy platforms (such as Avaya, Cisco, Genesys Engage, Amazon Connect) to Genesys Cloud CX.
  • At least 3+ years of experience working with Genesys Cloud CX.
  • In-depth knowledge of Architect, Routing, outbound and digital channels, workforce management, quality management, and API integrations.
  • Demonstrated experience with contact center migration projects from design through to deployment.
  • Experience with API integrations, OAuth, event notifications, and data actions.
  • Strong understanding of telephony concepts, including SIP, SBCs, trunking, codecs, and call flows.
  • Ability to work effectively in fast-paced migration projects with cross-functional teams.
  • Genesys Cloud CX certifications: Professional, Developer, Architect.
  • Experience migrating between multiple CCaaS platforms.

Mandatory Skills: Genesys Cloud Contact Center Admin

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