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25th & 26th May 2010 -
Movenpick Hotel & Resort Al-Bida'a , Kuwait
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Kuwait Quality
Summit
In today’s competitive
marketplace, standing apart from your rivals is more important than ever.
Customer service and other quality tools are must-haves. Learn how to use
these tools to your advantage and sharpen your organization’s
competitive edge.
Kuwait Quality Summit will take you beyond
conformance to specifications and standards. Kuwait Quality Summit is the
forum to learn from experts to find real world solutions to real world
problems. Participants will learn more about applying TQM, and Six Sigma.
They will learn how to improve operational process, customer service,
reduce costs, and increase customer loyalty and satisfaction from leaders
in the quality industry.
Kuwait Quality Summit is an
exceptional educational opportunity that will bring you the latest topics
in quality management principles, techniques, theories and implementations.
The two-day summit will provide how-to’s, step-by-step advice,
success stories, and implementation guidance on major organizational
changes. The summit is the place to enhance your leadership skills, and to
get tips on improving your organization’s effectiveness through
implementing quality programs.
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Keynote
Speakers:
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Dr. Robin Mann,
Director, Center for
Organisational Excellence Research
New Zealand
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Dr. Wafi Dawood,
Chairman, Dubai Quality
Group,
UAE
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Mr. Hesam Aref Kashfi,
President, Iranian Society
of Quality Managers,
Vice
President for External Affairs, Asia Pacific Quality Organization,
Iran
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Dr. Tariq A. Aldowaisan,
Managing Director, Gulf
Lead Consultants,
Kuwait
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Dr. B.K. Rana,
Deputy Director, National
Accreditation Board for Hospitals and Healthcare Providers (NABH), Quality
Council of India,
India
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