Bug: can't access new games

[H ST]

Cheers, since the update with the colouring of the non-sc provinces (which I really disliked and instantly disabled, thanks for the opt-out) the screen goes blank both via browser and app when I click on "browse open games", click on my settings or the menu in the top left corner. Any chance that can be fixed?

[Martin Bruse]

Does this happen in both beta and regular app/website?

On Mon, Oct 4, 2021, 14:05 H ST <hst5...@gmail.com> wrote:

Cheers, since the update with the colouring of the non-sc provinces (which I really disliked and instantly disabled, thanks for the opt-out) the screen goes blank both via browser and app when I click on "browse open games", click on my settings or the menu in the top left corner. Any chance that can be fixed?

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[H ST]

I didn't try it in beta, only in the regular version. Perhaps I googled the wrong forum, sorry in that case (can't directly access it via app for said reasons)

[Martin Bruse]

I don't understand..?

Your are using the regular version, but are you using app or browser?

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[H ST]

Both. While sitting in front of the computer I use the browser version, otherwise the mobile one. Issues are the same.

[Martin Bruse]

Can you see any errors or messages in the developer console when you use it in front of the computer?

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[H ST]

How do I access the developer console? The page itself turns entirely blank.

[Martin Bruse]

Try https://balsamiq.com/support/faqs/browserconsole/ for example :)

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[H ST]

I get the following error:

[Exception... "Favicon at "https://diplicity.com/logo192.png" failed to load: Not Found." nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 253" data: no] FaviconLoader.jsm:253:22

    onStopRequest resource:///modules/FaviconLoader.jsm:253

[Martin Bruse]

If you keep the console open, and reload until you see the white
screen - do you see anything different then?

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[H ST]

By just creating the white screen nothing changes in the console. When I click Refresh (in order to see something again) I get the same message again

[H ST]

Just tested on Edge instead of Firefox, it works. The switch for non-sc-provinces is checked though and I do not dare to uncheck.

[Martin Bruse]

Interesting. Have you tried after clearing the cache, or in an anonymous window?

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[H ST]

Private mode Firefox works (Coloured provinces ticked), Cache doesn't work

[Martin Bruse]

I think there are cookies, cache, or local storage remaining that breaks the web app. Clear everything to do with that host in your browser and it ought to work - at least that's what "works in private mode" tells me.

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