Hi Doug,
Thanks for the screenshot. Are you able to screenshot the error message that appears?
Also, can you get the logs from FreeDV? You can do this by doing the following:
1. Go to Tools->Options->Debugging and ensure both "Show Console" and "Verbose" are checked.
2. Click "Start Modem" and wait for the error box to appear.
3. In the console window that appeared after doing (1), right-click on the title bar and select Select All. Then do it again and choose "Copy".
4. Paste into Notepad or another text editor, then save this output as a file.
Thanks,
-Mooneer K6AQ