Job opening: Digital Services Section Supervisor

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Oct 26, 2021, 5:45:11 PM10/26/21
to Digital Curation

The State Archives of NC is recruiting for the Digital Services Section Supervisor.  Position information below. To apply, please visit[0]=Dept%20of%20Natural%20and%20Cultural%20Resources&sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs


JOB CLASS TITLE: Archivist Manager




DEPARTMENT: Dept of Natural and Cultural Resources


DIVISION/SECTION: Archives & Records/Digital Services



$56,046.00 - $100,814.00 Annually


RECRUITMENT RANGE: $56,046 - $68,435






APPOINTMENT TYPE: Permanent Full-Time




OPENING DATE: 10/26/21


CLOSING DATE: 11/09/21 5:00 PM Eastern Time





Salary Grade: GN15

Recruitment Salary: $56,046 - $68,435


This position will be located at:

Archives and Records

109 East Jones St.

Raleigh, NC

Learn about the Division:
Learn about our employee perks/benefits: 

Primary Purpose of the Position:
The primary purpose of this position is to manage, direct, and oversee the resources, operations, personnel, programs, and activities of the Digital Services Section in all areas of responsibility. The Section Manager oversees the purchase of storage technologies, as well as software purchases used by the section and division.  It collaborates closely with the Government Records Section Supervisor on the development of guidance documents and training materials for state and local government employees in the effective management of electronic public records.  It collaborates closely with the State Library staff on the development of the resources and tools for the digital repository and online digital collections. The Section Manager also serves as a representative or liaison for the Division of Archives and Records at the state and national conferences and workshops.

Key Responsibilities: 

  • Manages all programs, resources, personnel, and activities of the section.  Establishes policies and procedures and the allocation of staff and other resources for the operation of the program. Develops and coordinates budgetary needs for section operations in conjunction with division administration.
  • Serves with other members of the Division of Archives and Records’ management team. Helps develop long-range plans; coordinates division-wide activities; and cooperates to achieve division goals.
  • Directs the digital repository security, operations, and maintenance; manages subscription services and software use; and devises policies and procedures for use of resources and tools. 
  • Oversees and directs section staff that work with records analysts, records officers, and division staff to appraise electronic records and digital files for long-term or permanent value and transfer to the Division; and stays current with trends and strategies for ensuring long-term accessibility and preservation of information.
  • Oversees staff that provide consulting services concerning the establishment and maintenance of electronic public records and digital private collections.
  • Oversees and directs staff to provide access to division materials, including indexing, cataloging, and scanning of materials; management and maintenance of division website and social media tools; management of the online digital collection tools and addition to these tools; and controls of the mater authority file and metadata standards for access and preservation. Oversees and directs staff regarding the implementation of these tools.
  • Oversees and directs staff responsible for the preservation of electronic records and digital assets. Oversees staff in the development of transfer mechanisms, metadata extraction, and normalization of files for the permanent preservation of these files.
  • Represents division on departmental and statewide committees and functions, as well on professional organizations to promote the effective and efficient management and preservation of electronic records.  Develops educational resources for government officials on these subjects.
  • Ability to write and execute best practices and guidance documents regarding technology and records management tools and software.
  • Ability to interpret and apply thorough knowledge of concepts of fair use, intellectual property rights, copyright law, and state and federal public records laws
  • Ability to establish relationships with other employees, public, and outside entities, as well as communicating effectively orally and in writing

Division Description:
The vision of the Division of Archives and Records is to be a national leader in providing quality guidance on information stewardship in North Carolina and in creating simplified and integrated access to authentic information. The State Archives of North Carolina's mission is to collect, preserve, manage  and provide access to information that protects citizen rights, documents North Carolina history and culture, promotes transparency, and encourages stewardship of government records.
The Digital Services Section 
The primary purpose of the Digital Services Section (DSS) is to provide access to and preservation of the division’s archival digital files and electronic records. The section works across the division to identify collections of archival materials to digitize and make available via the division’s online collections. Additionally, the section works to ensure the reliable and authentic transfer of digital files and electronic records from donors and government agencies. In this role, the section develops and implements a digital repository that serves all division digital assets. The section is also responsible for the research and development of policies and standards for the transfer requirements of digital files, as well as implementation of preservation actions for electronic records and digital assets received by the division. The section engages key stakeholders in the division, department, and state and local government with regards to electronic records.  

Department Information:
The Department of Natural and Cultural Resources' (DNCR) vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational and economic future of North Carolina. Our mission is to improve quality of life by creating opportunities to experience excellence in the arts, history, libraries and nature throughout North Carolina. The Department works to stimulate learning, inspire creativity, preserve the state's history, conserve the state's natural heritage, encourage recreation and cultural tourism, and promote economic development. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history by expanding engagement with diverse individuals and communities. We encourage you to apply to become a part of our team. Learn more about our agency: WWW.NCDCR.GOV



To receive credit for your work history and credentials, you must provide the information on the application form.

Qualified candidates must have or be able to do: 

  1. Demonstrated experience in digital repository environment or with tools and technologies that facilitate harvesting, collecting, managing, describing, preserving, or accessing electronic records.
  2. Demonstrated experience in planning, developing, implementing, and evaluating projects and programs, as well as establishing timeframes for completion.
  3. Demonstrated experience in supervision of staff, volunteer programs, or interns.
  4. Demonstrated knowledge of metadata standards, such as LOC subject terms/Dublin Core, and content management systems, such as CONTENTdm. 
  5. Must be able to lift 50 lbs.  

Management preferences:
Minimum five years’ experience maintaining digital materials in a repository environment.



Master's degree in history, public history, library and information science, or a related discipline from an appropriately accredited institution and five years of progressive experience in archives and/or records management; or an equivalent combination of education and experience.



The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation or political influence.
Please be sure to complete the application in full. Resumes may be uploaded with your application, but it will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.  Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.  Please call the human resources office for assistance.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks.  
It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment.  We participate in E-Verify (Employment Eligibility Verification System).
N.C. Department of Natural and Cultural Resources
Division of Human Resources
109 E. Jones St., Raleigh NC 27601
Phone:  919-814-6670

Technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627.


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