Please could you correct my certificate? It has a wrong surname...

[Matteo D'Agostino]

Hi Google!

Please look at my certificate:

my surname is

D'Agostino

not

D'Agostino

Thank you

Matteo D'Agostino

 

[Analytics Academy Course Staff]

Not a problem -- you can update the name for your completion certificate via the My Profile tab on the main course page.

1. Visit analyticsacademy.withgoogle.com

2. Click the My Profile link

3. Type the new name you wish to appear on your certificate in the “New Name” field

4. Click the Change Name button

5. Check that your new name is displayed  is displayed in your profile information.

- Marc & the Google Analytics Course Staff

[Matteo D'Agostino]

Thanks for answering, but you didn't understand.
Now I have changed my surname in DAgostino in order to have a better solution, but if I write my correct surname "D'Agostino" there is a wrong encoding of character ' and in my certificate D'A become D'A
It is a problem of encoding (I suppose) and anyway it's a Google error for character '.

Could you correct please?
Thanks

[Edoardo D'Atri]

I have the same problem, my name is Edoardo D'Atri but the certificate displays Edoardo D'Atri. How can I solve it?

[Analytics Academy Course Staff]

Hi Matteo and Edoardo,

I'm sorry to hear that your surnames are not showing up properly in your course certificates. Some characters are not currently supported for the name field, and we are working to resolve this issue before the end of the course. We will share an update by early next week. Thank you for your patience in the meantime.

Cheers,

Christina from the Analytics Academy Course Staff

[Analytics Academy Course Staff]

HI Matteo and Edoardo,

This should be fixed now. Go ahead and log back into Analytics Academy and visit the My Profile page: https://analyticsacademy.withgoogle.com/student/home

If you click on the certificate link, it should now give you a certificate with your name printed correctly.

Thanks for your patience!

[Matteo D'Agostino]

Thanks very much Christina!!!
It's all ok now!
By and good week end
Matteo