All that is in that article has not happened to me. Malwarebytes has isolated one file and that is all, which stopped DriverMax from working.
Since using DriverMax near the beginning of the year, I have found it to be a helpful, essential and efficient program for keeping drivers up to date.
The article is for version 11. I'm using 15.1 I've not had any Potentially Unwanted Program notifications.
Malwarebytes quarantined innostp.exe in the main instalation folder, rendering the program unusable till it was restored.
This post includes some important information from DriverMax Pro Support.
The history of how I am asking for this to be addressed is because a few days ago, Malwarebytes was preventing a recent Windows Update from being installed. I was getting a "Something did not go as planned" and the installation had to be reversed. Some research revealed that if I uninstall Malwarebytes the update could be installed. Reluctantly I uninstalled knowing it would erase all my whitelisted items and the windows update successfully happened, and I reinstalled Malwarebytes. (That issue should be addressed by Malwarebytes too, I can't replicate it anymore because I solved it). Simpy closing Malwarebytes for the instalation of the Windows update did not work.
Sometime after that as soon as DriverMax Pro found a driver that needed updating, Malwarebytes quarrantined a DriverMax file rendering the program inoperable. I had to reverse the quarantine.
I've been using DriverMax Pro since March 2023, and yes there were problems I discovered in April 2023, and I asked DriverMax if I should be concerned, because Malwarebytes DID find some PUPs. On their advice I whitelisted DriverMax, and since doing that I had no adverse experience of using DriverMax. The program has operated efficiently and not done anything visibly annoying.
Here is a transcript of the dialogue I had with DriverMax Pro Support. (My Request for information is pasted first, followed by DriverMax's Reply. The Reply has some important information).
Thank you for writing to us. Sorry for the delayed answer. Our programs are FREE of viruses and Trojans.
We are aware of the issue and keep fighting to solve this false positive. AppEsteem, a software company, added us to a malware list. When we contacted them, they removed our software from that list - but it was enough for antivirus companies to list us.
Since January 2023, we have kept sending emails and filling out web forms to remove us from virus databases.
Please try adding our program to your antivirus program's exception list. If you can not do this, please send a false report to its support team. That way, you can help us fix this issue since they are not responding to our messages.
Antivirus companies try to detect as much malware on your PC as possible; otherwise, you wouldn't buy their product. The competition between antivirus companies forced them to sometimes see harmless files as "potential threats". Let's look at cookies: they are not evil at all. Sometimes websites store in cookies your browsing preferences, so they can offer you a better experience next time you visit them. However, you will find many antivirus and antimalware solutions, considering them "malware". This is incorrect, and the same practice applies to other harmful programs. Our suggestion is to report this as a false positive because:
After the installation is complete, run a Threat Scan with Malwarebytes. Un-check any detections for DriverMax in the Scan Results and click Next. Choose 'Always Ignore' when prompted with how to proceed.
Good for you. Others have reported over the years about Driver updating programs (in general) causing computer issues including crashes and non-booting computers so Malwarebytes blocks as many of them as they know about.
To exclude these items you need to perform a scan (a Threat scan should do) and then at the end when it shows the list of detections, uncheck any item that you do not want removed and click Next. When prompted on what to do with the remaining unchecked items, select Ignore Always and they will be added to your exclusions and will no longer be detected by future scans.
Let's look at cookies: they are not evil at all. Sometimes websites store in cookies your browsing preferences, so they can offer you a better experience next time you visit them. However, you will find many antivirus and antimalware solutions, considering them "malware".
I hope that in the future, you never have to suffer from a bad driver install (I have had to clean install many client computers over the years due to it)and do not have an image backup to restore your system.
Thank you for your response, and I understand all you have said.
Agreed Malwarebytes is the best.
I have had only one bad driver install, which I was able to reverse back from and flag it with never update.
Thankfully I do have an image created every day. Actually 2 images, because I don't trust a single software, as well as a system restore point every day.
Not blocked for me either. However, why would you not obtain a driver from the Manufacturer? I've been doing computer support now for almost 30 years and have built hundreds of computers and fixed thousands and have never had to go to a 3rd party site for a driver.
Is this an indication that you believe drivermax to be a virus (between malwaybytes and Virus total). I'm fine with that, as long as I can make an exception. Currently - I tried over and over, and malwarebytes refuses to let me apply the exception. Any help?
We are the developers of the DriverMax program. Malwarebytes have been very keen in keeping our program on their "PUP" list, even if we have written to them so many times. Our program is clean and has been on the market for many years now.
Well, it has happened again. This time, on the PGA TOUR, not once, not twice, but four times. As of Hilton Head, we had two full-staff players Alex Noren and Akshay Bhatia in the Ai-Smoke Max D and two non-staffers (GM and AB)
JT: The Rogue ST MAX LS is a VERY unique club. We never really had an option in Paradym that had the same lie angle, MOI but low spin and draw CG. Last year, we had no chance with him, not without an effort, we tried.
One that I really like with Ping heads is the Graphite Design Tour AD VR. It has a slightly higher balance point -- we're not talking counterbalanced like a Tensei Orange or VA Nemesys, but just a little bit of help there with the heavier Ping weight. It'll feel a little softer than Ventus Red, especially in the mid-section, but for me it does launch high, very similar to Ventus Red. It feels in the same neighborhood as Graphite Design's DI, but with little a stouter handle and stouter tip.
I will also say, I always want forgiveness, but find that I am sensitive to center of gravity ... after trying all the max forgiveness heads (the QI10 Max is in my bag now), I think I might just be going back to the G430 LST. It's a pretty forgiving head itself. I liked it better than TSR2, though TSR2 is terrific as well.
I have the g430 lst and 10k. I currently have the stock tour black 2.0, tensei orange, speeder nx blue, and have a ventus blue velcore plus coming. So far with the weather I have only hit the tensei orange on course. To high launch and spinny. Best numbers were with the tour black 2.0, but I haven't had it on the course yet.
One thing you could try is just swapping out the 28g weight for a 25g weight in the G430 Max 10K and seeing if that helps. It'll still be absurdly forgiving, but might feel closer to what you're used to. If wherever you're testing these has a regular G430 Max head available, it has a 25g weight in it, they might let you just trade those weights out to try.
With that head, I'd personally be looking for the shaft pairing that enables me to wail on the ball as hard as I possibly can. Not necessarily something boardy, but stiffness in the tip would do well, I should think.
OP shoot me a message when you get to trying some new shafts. I am also looking for a new shaft. I got fit into the 10k max with the 55g Hzrdus RDX red. I felt like I was hitting it slightly too high and spinny during the fitting and now that I have taken it out on the course I feel like the real life results are even more exaggerated than what I saw on the monitor (15 launch angle, 2800ish spin with 108 clubhead speed). Balls were just soaring into the air and hanging there then coming down at a very steep angle with absolutely zero roll. It seems like many are recommending counterbalanced shafts like the tensei orange. Anyone have any insight on how this head would feel on something like the ventus blue?
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